Police Switchboard Operator – Public Service & Emergencies in Chelmsford

Police Switchboard Operator – Public Service & Emergencies in Chelmsford

Chelmsford Full-Time 24000 - 28000 Β£ / year (est.) No working from home possible
E

At a Glance

  • Tasks: Be the voice of Essex & Kent Police, handling calls and assisting the public in emergencies.
  • Company: Join a dedicated team serving the community with Essex & Kent Police.
  • Benefits: Full-time role with shift flexibility and opportunities for personal growth.
  • Other info: Dynamic work environment with a focus on public service.
  • Why this job: Make a real difference by helping people in their time of need.
  • Qualifications: Strong communication skills and the ability to stay calm under pressure.

The predicted salary is between 24000 - 28000 Β£ per year.

Essex & Kent Police is seeking a full-time Telephonist to join the Switchboard Team in Chelmsford. As the first point of contact for the public, you will utilize your excellent communication skills to assist with inquiries, manage difficult situations, and work closely with emergency response teams.

The ideal candidate will have emotional resilience and the ability to work effectively under pressure while ensuring top-tier public service. The position requires a rotating shift pattern covering evenings and weekends.

Police Switchboard Operator – Public Service & Emergencies in Chelmsford employer: Essex & Kent Police

Essex & Kent Police is an exceptional employer that values its staff and the vital role they play in public safety. With a strong commitment to employee development, you will have access to training and growth opportunities while working in a supportive environment that prioritises teamwork and resilience. Located in Chelmsford, this role offers the unique chance to make a meaningful impact in your community, all while enjoying a diverse and inclusive workplace culture.

E

Contact Details:

Essex & Kent Police Recruitment Team

We think you need these skills to ace Police Switchboard Operator – Public Service & Emergencies in Chelmsford

Excellent Communication Skills
Emotional Resilience
Ability to Work Under Pressure
Public Service Orientation
Crisis Management
Team Collaboration
Inquiries Management