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- Tasks: Manage insurance claims and support risk management for Kent Police.
- Company: Join the Kent Police Insurance Team, dedicated to public service and financial resilience.
- Benefits: Enjoy flexible working, a pension scheme, and professional development opportunities.
- Why this job: Be part of a supportive team that directly impacts frontline policing.
- Qualifications: Strong admin skills, communication abilities, and previous insurance experience required.
- Other info: Full-time role with no weekend or evening work; based in Maidstone.
The predicted salary is between 30000 - 37000 £ per year.
Location of Role: Maidstone
Advert Closing Date: 02/09/2025
Starting Salary: £33,696.00 (pro-rata for part-time vacancies)
Part/Full Time: Full Time
Contract Type: Secondment/fixed-term
Working Pattern: Mon-Fri
Weekend/Evening Working: No
Are you a detail-oriented professional with a passion for problem-solving and public service? An exciting opportunity has arisen to join the Kent Police Insurance Team as an Insurance Technician-a vital role supporting the financial resilience of the Force.
About the Role
This is a dynamic and rewarding position where you\’ll be at the heart of managing insurance claims for the Force. You\’ll liaise with officers, staff, insurers, and members of the public to ensure claims are processed efficiently and in line with policy requirements. You\’ll also contribute to risk management initiatives and provide regular updates and reports to support strategic decision-making.
Key responsibilities include:
- Processing a wide range of insurance claims, including property, vehicle, and third-party incidents
- Collaborating closely with our insurer\’s claims handling teams on complex cases
- Supporting risk-related working groups and ensuring compliance with insurance policies
- Managing ex-gratia property claims in partnership with Legal Services and Police Officers
- Producing clear, accurate reports and maintaining detailed records
What We\’re Looking For
We\’re seeking a highly motivated, well-organised team player who thrives in a fast-paced environment. The ideal candidate will have:
- Strong administrative and organisational skills
- Excellent communication skills, both written and verbal
- Proficiency in Microsoft Office, particularly Word, Excel, and Outlook
- The ability to manage a varied and demanding workload
- Previous experience in the insurance industry
You\’ll work closely with colleagues across Transport Services, Driver Training, Legal Services, and external partners, including insurers and regional insurance collaborators, to deliver a cohesive and effective service.
Why Join Us?
- Be part of a team that directly supports frontline policing
- Work in a collaborative, supportive environment
- Access to excellent benefits, including pension scheme and flexible working
- Opportunities for professional development and career progression
Interested?
For more information, please contact Hayley Ryder at Hayley.ryder@kent.police.uk .
For the full job description please click here
Your application for this role will be shortlisted on the content you provide within the reason for application question, within the application form itself. CV\’s, covering letters or attachments are not included in the shortlist. Within your reason for application answer, please refer to any experience, skills, and abilities you feel you have that will make you suitable for this role, based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria, however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.
Depending on your current vetting level and security clearances, you may be required to complete additional vetting information during the recruitment process.
Kent Police and Essex Police welcomes applications regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sexual orientation, sex, or employment status.
Please let us know if you require extra support at any stage of the application process, or for further information regarding this position, please email us at recruitment.business.services@ecis.police.uk stating \’Application Support and Adjustments\’ in the title of your email. Alternatively, you can call us on 01245 452833. Where appropriate we will make adjustments to the selection process, working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.
If you\’re not from the UK, you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If you\’re from the UK you must have lived here continuously for the last three years. This doesn\’t apply to those serving abroad in the British Armed Forces.
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Insurance Technician (Maidstone) employer: Essex & Kent Police
Contact Detail:
Essex & Kent Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Technician (Maidstone)
✨Tip Number 1
Familiarise yourself with the specific insurance policies and claims processes relevant to Kent Police. Understanding the nuances of their operations will help you demonstrate your knowledge during any discussions or interviews.
✨Tip Number 2
Network with current or former employees of Kent Police, especially those in the Insurance Team. They can provide valuable insights into the role and the team dynamics, which can be beneficial when tailoring your application.
✨Tip Number 3
Prepare to discuss your experience in managing insurance claims and how you've handled complex cases in the past. Be ready to share specific examples that highlight your problem-solving skills and attention to detail.
✨Tip Number 4
Showcase your proficiency in Microsoft Office by being prepared to discuss how you've used these tools in previous roles. Highlight any experience with data management or report generation, as this is crucial for the position.
We think you need these skills to ace Insurance Technician (Maidstone)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and required skills. Tailor your application to highlight how your experience aligns with the role of an Insurance Technician.
Craft Your Reason for Application: Since the reason for application is crucial for shortlisting, ensure you provide detailed examples of your relevant experience, skills, and abilities. Use specific instances from your past work that demonstrate your administrative skills and problem-solving capabilities.
Be Concise but Detailed: While you have a character limit of 9000, make sure to use this space wisely. Be concise yet detailed in your responses, ensuring you cover all aspects of the role criteria without exceeding the limit.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-written application reflects your attention to detail, which is essential for the Insurance Technician role.
How to prepare for a job interview at Essex & Kent Police
✨Showcase Your Attention to Detail
As an Insurance Technician, attention to detail is crucial. Prepare examples from your past experience where your meticulous nature helped resolve a complex issue or improved a process.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific instances where you successfully navigated challenges in the insurance sector. Highlight your analytical thinking and how it contributed to effective decision-making.
✨Familiarise Yourself with Relevant Software
Since proficiency in Microsoft Office is essential, brush up on your skills in Word, Excel, and Outlook. Consider preparing a few examples of how you've used these tools to manage data or create reports.
✨Prepare for Team Collaboration Questions
Given the collaborative nature of the role, think about times when you worked effectively within a team. Be prepared to discuss how you communicate and coordinate with others to achieve common goals.
