At a Glance
- Tasks: Support Essex Highways by managing operations and providing excellent customer service.
- Company: Join a forward-thinking organisation committed to sustainability and community support.
- Benefits: Competitive salary, sick pay, extra leave options, and exclusive discounts.
- Other info: Great opportunities for personal growth and development in a supportive environment.
- Why this job: Be part of a team that values collaboration and makes a real difference in the community.
- Qualifications: Valid driving licence and experience in customer-facing roles preferred.
The predicted salary is between 25000 - 30000 £ per year.
Reporting to the Operations Manager, this role supports the delivery and governance of organisational support services for the Essex Highways Partnership. The postholder will help ensure services are delivered efficiently, providing value for money for our client while contributing to sustainable shareholder value, in line with contractual requirements, tender commitments, and agreed processes. This will be achieved through a collaborative approach built on mutual trust and cooperation.
The Role
- Provide organisational support for Essex Highways, particularly across the following areas:
- Fleet
- Communications Team
- Operations and Maintenance
- Support to depots and Depot Managers
- Assign jobs to tablets when required
- Answer incoming calls, take messages, and deal with general enquiries in a timely manner
- Meet and greet visitors in a professional manner, as required
- Ensure all visitors sign in and out and that relevant staff are informed of arrivals
- Replenish signing-in books as necessary
About You
- A current, valid driving licence is essential
- Experience using handheld technology (e.g. smartphones, tablets) would be advantageous but is not essential
- Ability to build and maintain effective working relationships with customers, both internally and externally
- Experience working in the public eye or in customer‑facing roles would be advantageous
Benefits
- Sick pay
- Competitive salary
- Opportunity to purchase up to 5 days extra leave
- A variety of discounts through the “RJ Rewards” app, including restaurants, holidays, days out, etc.
- Life assurance
- Employee assistance programme
- Pension scheme
Ringway Jacobs is an equal opportunities employer. We wish to ensure equality of opportunity in employment and the fair treatment of all our employees.
Operational Administrator employer: Essex Highways
Ringway Jacobs is an exceptional employer, offering a supportive work culture that prioritises collaboration and mutual trust. Employees benefit from competitive salaries, generous leave options, and a range of discounts through the RJ Rewards app, all while contributing to meaningful projects within the Essex Highways Partnership. With a commitment to employee growth and well-being, this role provides a unique opportunity to thrive in a dynamic environment focused on delivering value and sustainability.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand what they’re looking for in an Operational Administrator and think of examples from your past experiences that showcase your skills.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. This will help you articulate your thoughts clearly and confidently when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you a better chance of standing out. Let’s get you that job!
We think you need these skills to ace Operational Administrator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Administrator role. Highlight any relevant experience you have in organisational support, customer service, or using technology like tablets and smartphones. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your ability to build relationships and your commitment to delivering value for money. We love a good story, so share your experiences that relate to the job!
Be Professional and Personable:When writing your application, keep it professional but let your personality shine through. We appreciate a friendly tone that reflects your ability to meet and greet visitors professionally. Show us that you can be both approachable and efficient!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Essex Highways
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of an Operational Administrator. Familiarise yourself with the key areas mentioned in the job description, like fleet management and customer service. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Since this role involves dealing with general enquiries and meeting visitors, it's crucial to highlight your communication skills. Prepare examples from your past experiences where you've effectively communicated with customers or colleagues. This will illustrate your ability to build relationships and handle inquiries professionally.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle specific situations, such as managing multiple tasks or dealing with difficult customers. Think of relevant scenarios from your previous roles and how you successfully navigated them. This will showcase your problem-solving abilities and adaptability.
✨Dress the Part and Be Professional
First impressions matter! Dress smartly for the interview to convey professionalism. Remember, you'll be representing the Essex Highways Partnership, so showing that you take the opportunity seriously is essential. A polished appearance can set a positive tone for the rest of the interview.
