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- Tasks: Manage sheltered housing operations and support vulnerable tenants daily.
- Company: Castle Point Borough Council, dedicated to community welfare.
- Benefits: 27 days leave, free gym membership, and professional development opportunities.
- Why this job: Make a real difference in the lives of older and vulnerable people.
- Qualifications: Experience with vulnerable individuals and strong communication skills required.
- Other info: Join a supportive team with a focus on community and personal growth.
The predicted salary is between 36000 - 60000 £ per year.
Sheltered Housing Officer – Castle Point Borough Council
Essex County Council is delighted to advertise the role of Sheltered Housing Officer on behalf of Castle Point Borough Council. To see the full job advert and apply, please visit the Castle Point Borough Council website.
About The Role
Castle Point Borough Council is seeking to appoint two dedicated and compassionate Sheltered Housing Officers to deliver a resident‑focused, data‑led, performance‑driven service. You will be the trusted point of contact for residents, fostering community, dignity and wellbeing. This is a full‑time role (37 hours per week), grade 5, with a salary of £31,022 – £33,143 per year.
Key Responsibilities
- Manage the day‑to‑day operations of a sheltered housing scheme
- Conduct tenant inductions, daily welfare checks, and maintain support plans
- Ensure health and safety compliance, including fire safety and telecare systems
- Liaise with external agencies to coordinate tenant support and social activities
- Promote independence while fostering community cohesion
- Respond to safeguarding concerns and maintain accurate records
- Participate in an emergency out‑of‑hours rota
About You
- Communicates clearly and empathetically with older and vulnerable people
- Has experience caring for vulnerable or older people and those with long‑term disability
- Works independently and remains calm under pressure
- Is confident using Microsoft Office
- Demonstrates excellent customer service and relationship‑building skills
- Has experience in sheltered housing or similar environments
- Understands safeguarding and assistive technologies such as telecare
- Holds a flexible attitude to being called upon for emergencies or unusual circumstances
- Holds a valid driving licence and has access to transport with business insurance
Benefits
- 27 days annual leave
- Free gym membership
- Local Government pension scheme membership
- Eye test vouchers
- Professional learning and development opportunities
- Staff discounts
- Employee Assistance Programme
For an informal discussion regarding this role, please contact Linda Whiteside (Senior Sheltered Housing Officer) at LWhiteside@castelpoint.gov.uk.
The successful applicant will be subject to an Enhanced Disclosure & Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all employees to share this commitment.
Castle Point Borough Council is an Equal Opportunities Employer.
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Sheltered Housing Officer – Castle Point Borough Council employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sheltered Housing Officer – Castle Point Borough Council
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work with vulnerable groups. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by practising common questions related to sheltered housing. Think about your experiences and how they relate to the role, especially around empathy and support for older people.
✨Tip Number 3
Showcase your IT skills! Be ready to discuss how you’ve used technology in past roles, especially if it relates to telecare systems or record-keeping. It’s a big plus for this position!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Sheltered Housing Officer – Castle Point Borough Council
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your experience with older and vulnerable people. We want to see how your skills align with the responsibilities of a Sheltered Housing Officer, so don’t hold back!
Showcase Your Communication Skills: Since clear and empathetic communication is key in this role, use your application to demonstrate how you’ve effectively communicated with tenants or clients in the past. We love seeing real-life examples!
Highlight Relevant Experience: If you've worked in sheltered housing or similar environments, make that front and centre in your application. We’re looking for candidates who understand the unique challenges and rewards of this field.
Keep It Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. We want to get a sense of who you are, so feel free to share your passion for supporting others in your application!
How to prepare for a job interview at Essex County Council
✨Know Your Stuff
Make sure you understand the key responsibilities of a Sheltered Housing Officer. Familiarise yourself with tenant inductions, welfare checks, and health and safety compliance. This will show that you're not just interested in the role but also prepared to take it on.
✨Empathy is Key
Since you'll be working with older and vulnerable people, practice how you communicate empathetically. Think of examples from your past experiences where you've successfully supported someone in need. This will help you demonstrate your compassion during the interview.
✨Showcase Your Skills
Be ready to discuss your IT skills and experience with Microsoft Office. Prepare specific examples of how you've used these skills in previous roles, especially in relation to maintaining records or coordinating support plans.
✨Stay Calm Under Pressure
Think of scenarios where you've had to remain calm in challenging situations. Whether it's dealing with emergencies or managing multiple tasks, having a few stories ready will illustrate your ability to handle pressure effectively.