At a Glance
- Tasks: Provide top-notch admin support and manage your own workload in a dynamic team.
- Company: Join Essex County Council, a supportive and inclusive workplace.
- Benefits: Enjoy flexible working, generous leave, and professional development opportunities.
- Other info: Embrace a healthy work-life balance with access to wellbeing support.
- Why this job: Make a real impact while gaining valuable experience in a collaborative environment.
- Qualifications: GCSEs in Maths and English or equivalent experience required.
The predicted salary is between 20000 - 22000 € per year.
Part Time Business Support Administrator
Fixed Term, Part Time
£25,081 to £27,812 per annum, full time equivalent
Location: Chelmsford
Closing Date: 23/12/2025
We are looking for an enthusiastic and adaptable individual to join our Corporate Core Business Support Team based in Chelmsford on a fixed-term basis. This role is a fantastic opportunity to support the important work of the Trading Standards Team, delivering high-quality administrative support to colleagues, partners, and the public. If you are looking for a varied role where you can make a real impact, supported by a friendly and collaborative team, then this could be the ideal opportunity for you!
- Hours: 22.2 per week
- Salary: From £15,049 to £16,687 per annum (pro-rata)
- Contract: Fixed term / secondment until 31st March 2026
As an \'Anywhere Worker\' position, the role will involve a combination of remote and office based working. There will be an expectation to attend the Trading Standards office within County Hall, Chelmsford, as and when required. Full training will be provided, and we welcome applications from individuals with a range of backgrounds and experiences.
We\'re happy to discuss working patterns at interview to find a balance that suits both you and the role.
Benefits:
- Healthy work life balance.
- Wide range of learning and development opportunities.
- IT equipment and home-working equipment supplied.
- 26 days annual leave + bank holidays + choice to buy extra.
- Generous Local Government Salary related pension scheme.
- Access to hundreds of discounts and benefits through Essex Rewards.
- Access to our health and wellbeing support platform with LifeWorks.
- Up to 4 days per year Volunteering leave.
Essex County Council is proud to offer an excellent benefits package to all its employees. More information can be found here pay and reward.
The Role:
This role is part of a dynamic Business Support Team, providing high-quality routine administrative support across ECC\'s Corporate functions. You\'ll have the opportunity to learn and develop a strong understanding of existing systems and processes, while gaining insight into the wider corporate environment.
A Business Support Administrator is an experienced administration and customer service professional. Working as part of a business support team to deliver administrative and customer service activities, proactively managing own workload, taking initiative, and using personal judgement to resolve internal and external customer issues. A strong working knowledge of the activities provided, and the processes required is essential to provide coaching and mentoring support to Business Support Assistants, apprentices, and work placements.
About You:
- Educated to RQF Level 2 (GCSE), including Maths and English, or an equivalent vocational qualification or equivalent demonstrable experience.
- Evidence of continuing professional development and commitment to learning through theory and practice.
- Clear verbal, electronic, and written skills of communication.
- Customer service skills, face to face and remotely, including de‑escalation and resilience in a challenging environment.
- Computer literacy, advanced knowledge of relevant software and systems and drive to explore emerging technology.
- Basic continuous improvement methodology and a curious mindset.
- Thorough knowledge of document management processes and associated legislation for information security.
- Ability to maintain a high degree of quality and accuracy in all work
- Good time management skills and the ability to prioritise work for self and others.
- Ability to communicate in a manner which is easily understood and tailored to meet the needs of the audience.
What will you be doing?
- Providing efficient and effective administrative support across a variety of business activities.
- Managing your own workload and resolving queries independently, using your initiative and judgement.
- Working on own initiative, proactively resolving problems, and regularly exploring new ways to provide services more effectively.
- Leading on simple process reviews and contributing to more complex projects.
- Maintaining up-to‑date knowledge of systems, processes, and standards.
- General administrative support, responding to ad‑hoc requests and ensuring tasks are completed efficiently and accurately.
- Deliver efficient administrative support for the Food Registration process, ensuring tasks are completed accurately and in a timely manner.
- Collaborate closely with Trading Standards Officers, maintaining clear communication and supporting their operational needs.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
Why join us?
- You’ll be part of a supportive and forward‑thinking team that values diversity, innovation, and professional development. We are committed to creating an inclusive workplace where everyone feels they belong and can thrive.
Part Time Business Support Administrator in Chelmsford employer: Essex County Council
Essex County Council is an excellent employer, offering a supportive and collaborative work environment in Chelmsford for the Part Time Business Support Administrator role. With a strong commitment to employee development, generous benefits including a healthy work-life balance, and access to health and wellbeing support, this position provides a meaningful opportunity to make a real impact while enjoying the flexibility of an anywhere working style.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Business Support Administrator in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in your field, attend local events, or join online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. Practise common interview questions and think of examples that showcase your skills and adaptability.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can leave a lasting impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Part Time Business Support Administrator in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Support Administrator role. Highlight your relevant experience and skills that match the job description, especially your administrative support abilities and customer service skills.
Show Off Your Initiative:In your application, give examples of how you've taken the initiative in previous roles. We love seeing candidates who can manage their own workload and resolve queries independently, so don’t be shy about sharing those experiences!
Keep It Clear and Concise:When writing your application, aim for clarity and brevity. Use straightforward language and structure your points logically. This will help us see your communication skills right from the start!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need to make your application stand out!
How to prepare for a job interview at Essex County Council
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Part Time Business Support Administrator. Familiarise yourself with the key tasks mentioned in the job description, like providing administrative support and managing your own workload. This will help you demonstrate how your skills align with what they’re looking for.
✨Showcase Your Initiative
This role requires someone who can work independently and resolve queries using their initiative. Prepare examples from your past experiences where you took the lead on a project or solved a problem without waiting for direction. This will show that you can thrive in a proactive environment.
✨Communicate Clearly and Confidently
Since the job involves collaborating closely with Trading Standards Officers and maintaining clear communication, practice articulating your thoughts clearly. Use simple language and be ready to explain complex ideas in an easily understandable way. This will highlight your strong communication skills.
✨Demonstrate Your Customer Service Skills
Given the emphasis on customer service in this role, think of scenarios where you’ve successfully handled challenging situations. Be prepared to discuss how you de-escalated conflicts or provided excellent service, whether face-to-face or remotely. This will show that you can maintain professionalism under pressure.
