At a Glance
- Tasks: Ensure park security, maintain facilities, and enhance visitor experiences.
- Company: Essex County Council, a dynamic local authority committed to community service.
- Benefits: Flexible working hours, competitive pay, and opportunities for professional development.
- Other info: Great career growth potential in a supportive environment.
- Why this job: Join a vibrant team and make a positive impact in your local community.
- Qualifications: GCSE or equivalent experience, customer service skills, and teamwork ability.
The predicted salary is between 18238 - 25959 € per year.
This is a permanent, part time position on an annualised hours contract. This means you will be contracted to work 1355 hours per year at a rate of £13.46 per hour, with a salary of £18,238 per annum.
Please note, shifts include working Friday - Sunday from 8:00am - 4:30pm plus 4 evenings per week for 1 hour cleaning and lock-up (evening shift times vary as the park closing times change throughout the year).
Based at Belhus Woods Country Park, the Park Operations Assistant will ensure the park is secure and open at critical times during the day for visitors. This includes access to all the facilities which are expected to be safe and well-presented environments for the visiting public. You will be expected to carry out a variety of duties and tasks in order to maintain the grounds & infrastructure and there will be the opportunity to expand the core role as required to meet the needs of the park.
Accountabilities
- Contribute to the daily operation of the parks by ensuring all car park vehicle access points to the park are open at the times publicised to the general public and also securely closed when the site is closed.
- Keep the toilet facilities clean and in good working order, reporting any repairs needed as required.
- Engage with customers to improve the visitor's experience; dealing with any issues involving visitors that occur within the park.
- Operate basic machinery and driving of park vehicles.
- Undertake grounds maintenance duties such as using a strimmer, ride on mower and use of associated ground care machinery and implements.
- Ensure all facilities including toilets, buildings and storage areas are secure and designated areas are available as needed.
- Support general operational activities as required.
- Maintain the safety and beauty of the park by picking up litter and emptying bins/dog bins as required.
- Complete relevant Health and Safety checks on the play areas within the park and completing all relevant paperwork in line with procedures.
- Checking on livestock.
- Aiding the rangers to achieve a range of park duties.
The Experience You Will Bring
- Educated to RQF Level 2 (GCSE or BTech), or equivalent by experience.
- Experience of working with members of the public or customers delivering excellent customer service.
- Evidence of good communication skills with the ability to deliver information and advice.
- Experience of working within a team and supporting team members to deliver local objectives.
- An ability to be a motivated, self-starter able to work with low levels of direct supervision.
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.
Park Operations Assistant (Belhus Woods Country Park), South Ockendon employer: Essex County Council
Essex County Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional development. As a Park Operations Assistant at Belhus Woods Country Park, you will enjoy flexible working arrangements, opportunities for career growth, and the chance to contribute positively to the local community while working in a beautiful natural environment.
StudySmarter Expert Advice🤫
We think this is how you could land Park Operations Assistant (Belhus Woods Country Park), South Ockendon
✨Tip Number 1
Get to know Belhus Woods Country Park! Familiarise yourself with the park's layout, facilities, and any ongoing events. This will not only help you during interviews but also show your genuine interest in the role.
✨Tip Number 2
Practice your customer service skills! Since you'll be engaging with visitors, think of scenarios where you might need to handle questions or issues. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Highlighting your ability to support others will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest updates and opportunities there, so keep an eye out!
We think you need these skills to ace Park Operations Assistant (Belhus Woods Country Park), South Ockendon
Some tips for your application 🫡
Show Your Passion for the Park:When writing your application, let us know why you’re excited about working at Belhus Woods Country Park. Share any personal experiences or connections you have with the park or similar environments. This will help us see your enthusiasm and commitment!
Highlight Relevant Experience:Make sure to mention any previous roles where you've worked with the public or in customer service. We want to see how your skills can contribute to improving visitor experiences at the park. Don’t forget to include any experience with grounds maintenance or operating machinery!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our official website. It’s the best way to ensure your application gets to us directly and is considered promptly. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Essex County Council
✨Know the Park Inside Out
Before your interview, take some time to research Belhus Woods Country Park. Familiarise yourself with its facilities, opening times, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
Since this role involves engaging with visitors, be prepared to discuss your previous customer service experiences. Think of specific examples where you resolved issues or enhanced a visitor's experience. This will demonstrate your ability to handle similar situations at the park.
✨Highlight Teamwork Experience
The job requires working as part of a team, so come ready to share examples of how you've collaborated with others in past roles. Emphasise your communication skills and how you support your teammates to achieve common goals.
✨Be Ready for Practical Questions
Expect questions about basic machinery operation and grounds maintenance. Brush up on any relevant skills you have, and if you lack experience, express your willingness to learn. Showing enthusiasm for hands-on tasks can set you apart from other candidates.
