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- Tasks: Ensure park security, maintain facilities, and enhance visitor experiences.
- Company: Belhus Woods Country Park, a beautiful outdoor space in Upminster.
- Benefits: Competitive pay, flexible hours, and a chance to work outdoors.
- Other info: Perfect for those who love the outdoors and want to make a difference.
- Why this job: Join a team that values nature and community while gaining hands-on experience.
- Qualifications: GCSE or equivalent, customer service experience, and teamwork skills.
The predicted salary is between 18238 - 18238 £ per year.
Permanent, Part Time. Location: Upminster. Working Style: Fixed-base worker. This is a permanent, part time position on an annualised hours contract. This means you will be contracted to work 1355 hours per year. £13.46 per hour with a salary of £18,238 per annum. Please note, shifts include working Friday – Sunday 8:00am – 4:30pm plus 4 evenings per week for 1 hour cleaning and lock-up (evening shift times vary as the park closing times change throughout the year).
The Opportunity: Based at Belhus Woods Country Park, the Park Operations Assistant will ensure the park is secure and open at critical times during the day for visitors. This includes access to all the facilities which are expected to be safe and well-presented environments for the visiting public. You will be expected to carry out a variety of duties and tasks in order to maintain the grounds & infrastructure and there will be the opportunity to expand the core role as required to meet the needs of the park.
Accountabilities
- Contribute to the daily operation of the parks by ensuring all car park vehicle access points to the park are open at the times publicised to the general public and also securely closed when the site is closed.
- Keep the toilet facilities clean and in good working order, reporting any repairs needed as required.
- Engage with customers to improve the visitor’s experience; dealing with any issues involving visitors that occur within the park.
- Operate basic machinery and driving of park vehicles.
- Undertake grounds maintenance duties such as using a strimmer, ride on mower and use of associated ground care machinery and implements.
- Ensure all facilities including toilets, buildings and storage areas are secure and designated areas are available as needed.
- Support general operational activities as required.
- Maintain the safety and beauty of the park by picking up litter and emptying bins/dog bins as required.
- Complete relevant Health and Safety checks on the play areas within the park and completing all relevant paperwork in line with procedures.
- Checking on livestock.
- Aiding the rangers to achieve a range of park duties.
The Experience You Will Bring
- Educated to RQF Level 2 (GCSE or BTech), or equivalent by experience.
- Experience of working with members of the public or customers delivering excellent customer service.
- Evidence of good communication skills with the ability to deliver information and advice.
- Experience of working within a team and supporting team members to deliver local objectives.
- An ability to be a motivated, self-starter able to work with low levels of direct supervision.
Park Operations Assistant (Belhus Woods Country Park) employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Park Operations Assistant (Belhus Woods Country Park)
✨Tip Number 1
Get to know the park! Before your interview, take a stroll around Belhus Woods Country Park. Familiarise yourself with the facilities and the layout. This will not only help you answer questions better but also show your genuine interest in the role.
✨Tip Number 2
Engage with the community! Join local groups or forums related to parks and outdoor activities. This can give you insights into what visitors love about the park and how you can enhance their experience as a Park Operations Assistant.
✨Tip Number 3
Practice your customer service skills! Since you'll be dealing with the public, think of scenarios where you might need to resolve issues or improve visitor experiences. Role-playing these situations can boost your confidence for the interview.
✨Tip Number 4
Apply through our website! We make it super easy for you to apply directly. Plus, it shows you're serious about joining our team at Belhus Woods. Don’t miss out on this opportunity!
We think you need these skills to ace Park Operations Assistant (Belhus Woods Country Park)
Some tips for your application 🫡
Show Your Passion for the Outdoors: When writing your application, let us know why you love working in parks and nature. Share any personal experiences or connections you have with Belhus Woods Country Park to show that you're genuinely interested in the role.
Highlight Your Customer Service Skills: Since engaging with visitors is a big part of this job, make sure to mention any previous experience you've had in customer service. We want to see how you can enhance the visitor experience and handle any issues that might arise.
Be Clear About Your Availability: This position requires specific working hours, so be upfront about your availability. Let us know if you can commit to the Friday to Sunday shifts and the evening lock-up duties, as this will help us understand if you're a good fit.
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you about the next steps!
How to prepare for a job interview at Essex County Council
✨Know Your Park
Before the interview, take some time to research Belhus Woods Country Park. Familiarise yourself with its facilities, opening times, and any recent news or events. This will show your genuine interest in the role and help you answer questions about how you can contribute to the park's operations.
✨Customer Service Focus
Since the role involves engaging with visitors, think of examples from your past experiences where you've provided excellent customer service. Be ready to discuss how you handled difficult situations or improved a visitor's experience, as this will demonstrate your ability to connect with the public.
✨Show Your Team Spirit
The job requires working within a team, so be prepared to talk about your teamwork experiences. Share specific instances where you supported your colleagues or contributed to a group goal. Highlighting your collaborative skills will resonate well with the interviewers.
✨Safety First
Understanding health and safety protocols is crucial for this position. Brush up on basic health and safety practices related to park operations and be ready to discuss how you would ensure the safety of both visitors and the environment. This shows that you take the responsibilities seriously.