ICT Support & Service Delivery Specialist β€” Hybrid in Maldon

ICT Support & Service Delivery Specialist β€” Hybrid in Maldon

Maldon Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Essex County Council

At a Glance

  • Tasks: Provide expert ICT support and manage incidents while optimising solutions for users.
  • Company: Essex County Council, committed to excellent service delivery.
  • Benefits: Generous holiday, flexible working, and a solid pension scheme.
  • Other info: Enjoy a hybrid working model with opportunities for career growth.
  • Why this job: Join a supportive team and make a difference in local government ICT services.
  • Qualifications: Experience in IT support and strong communication skills.

The predicted salary is between 30000 - 40000 Β£ per year.

Essex County Council is seeking an ICT Support Analyst to provide specialist ICT advice and support. The role requires managing incidents, requests, and working closely with service users to optimize ICT solutions.

Located in Maldon, this position is a permanent opportunity with a hybrid working model. The successful candidate will have relevant experience in IT support and be a key contact for ICT-related queries.

Benefits include a generous holiday entitlement, flexible working, and participation in the Local Government Pension Scheme.

ICT Support & Service Delivery Specialist β€” Hybrid in Maldon employer: Essex County Council

Essex County Council is an excellent employer, offering a supportive work culture that values collaboration and innovation in the ICT sector. With a hybrid working model, generous holiday entitlement, and participation in the Local Government Pension Scheme, employees enjoy a healthy work-life balance and robust benefits. The council is committed to employee growth, providing opportunities for professional development and making a meaningful impact in the community.

Essex County Council

Contact Details:

Essex County Council Recruitment Team

We think you need these skills to ace ICT Support & Service Delivery Specialist β€” Hybrid in Maldon

ICT Support
Incident Management
Request Management
User Support
Optimising ICT Solutions
Communication Skills
Problem-Solving Skills