At a Glance
- Tasks: Manage rent collection and support tenants in a dynamic environment.
- Company: Castle Point Borough Council, committed to community and inclusivity.
- Benefits: 27 days leave, free gym membership, flexible working, and professional development.
- Other info: Join a supportive team with a focus on trust, respect, and customer care.
- Why this job: Make a real difference in people's lives while developing your career.
- Qualifications: Experience in rent recovery and understanding of housing legislation required.
The predicted salary is between 33143 - 33143 £ per year.
Castle Point Borough Council is looking for a full-time Housing Income Officer to work within the Finance and Procurement Service.
Key Skills and Abilities:
- Manage rent collection and arrears enforcement across multiple tenures.
- Administer payment methods including Direct Debits, APAs, and DWP deductions.
- Prepare legal documentation and court bundles for rent recovery.
- Communicate effectively with tenants and stakeholders, including vulnerable individuals.
- Use housing systems such as OHMS, DWP Landlord Portal, and Smart Pay.
- Work independently and manage a varied workload.
Experience:
- Previous practical experience in rent recovery, arrears management, and enforcement is essential.
- Experience in handling complex cases, supporting vulnerable tenants, and preparing for court proceedings is desirable.
Qualifications:
- Applicants must have a sound understanding of housing legislation, rent policy, and benefit regulations.
- Formal housing or income management qualifications are desirable.
Benefits:
- 27 days annual leave
- FREE gym membership
- Competitive pension scheme
- Flexible working arrangements
- Ongoing professional development
The successful applicant will be subject to a Basic Disclosure & Barring Service (DBS) check. The Council is committed to the safeguarding of children and vulnerable adults, and we expect all our employees to share this commitment.
Castle Point Borough Council is an Equal Opportunities Employer.
Housing Income Officer - Castle Point Borough Council employer: Essex County Council
Essex County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of children and young people. With flexible working arrangements and opportunities for professional development, staff are encouraged to grow within their roles, all while contributing to a vital service in the heart of Chelmsford.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Income Officer - Castle Point Borough Council
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We think you need these skills to ace Housing Income Officer - Castle Point Borough Council
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Essex County Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Essex County Council
✨Get to Know Public Sector Values
Before your interview with Essex County Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Essex County Council.
