At a Glance
- Tasks: Support the Repairs service by managing cases and coordinating appointments.
- Company: Essex County Council, dedicated to community support and improvement.
- Benefits: Gain valuable experience in a supportive environment with potential for growth.
- Other info: On-site work required at least 2 days a week for hands-on experience.
- Why this job: Make a difference in residents' lives while developing your skills in property services.
- Qualifications: Strong communication skills and a proactive attitude; experience in property services is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Essex County Council is seeking a Technical Support Officer for a 12-month temporary role in Harlow. The successful candidate will support the Repairs service, managing cases from initial report through to completion, ensuring timely updates for residents.
Key responsibilities include:
- Coordinating appointments
- Maintaining case files
- Assisting surveyors with reports
A proactive and customer-focused attitude as well as strong communication skills are essential. Experience in property services or damp & mould support is desirable. This role requires being on-site a minimum of 2 days per week.
Repairs & Housing Support Specialist in Harlow employer: Essex County Council
Essex County Council is an excellent employer, offering a supportive work culture that prioritises employee development and community impact. As a Repairs & Housing Support Specialist in Harlow, you will benefit from a collaborative environment, opportunities for professional growth, and the chance to make a meaningful difference in residents' lives while enjoying a flexible work schedule.
StudySmarter Expert Advice🤫
We think this is how you could land Repairs & Housing Support Specialist in Harlow
✨Tip Number 1
Get to know the company! Research Essex County Council and their Repairs service. Understanding their values and how they operate will help you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! Since strong communication is key for this role, consider doing mock interviews with friends or family to boost your confidence and get feedback.
✨Tip Number 3
Show off your proactive attitude! During interviews, share examples of how you've taken initiative in past roles, especially in property services or customer support.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people quickly. Don’t miss out on this opportunity!
We think you need these skills to ace Repairs & Housing Support Specialist in Harlow
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight your experience in property services or any relevant support roles. We want to see how your skills align with the Repairs & Housing Support Specialist position!
Show Off Your Communication Skills:Since strong communication is key for this role, don’t shy away from showcasing examples where you’ve effectively communicated with residents or team members. We love seeing how you can keep everyone in the loop!
Be Proactive in Your Approach:Demonstrate your proactive attitude by mentioning instances where you took the initiative to solve problems or improve processes. We’re looking for someone who can manage cases efficiently and keep things moving smoothly!
Apply Through Our Website:We encourage you to apply directly through our website for a seamless application process. It’s the best way for us to receive your details and get you on our radar for this exciting opportunity!
How to prepare for a job interview at Essex County Council
✨Know Your Stuff
Make sure you understand the ins and outs of the Repairs service. Brush up on case management processes and be ready to discuss how you would handle specific scenarios, like coordinating appointments or managing updates for residents.
✨Show Off Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Think about examples where you've successfully communicated with customers or team members, especially in challenging situations.
✨Be Proactive
Demonstrate your proactive attitude by preparing questions about the role and the team. Show that you're eager to take initiative and think ahead, whether it’s about improving processes or enhancing customer satisfaction.
✨Highlight Relevant Experience
If you have experience in property services or dealing with damp and mould issues, make sure to bring it up! Relate your past experiences to the responsibilities of the role, showing how you can hit the ground running.
