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- Tasks: Manage tenancy and estate duties while responding to tenant enquiries.
- Company: Local Council dedicated to community welfare in Harlow.
- Benefits: Competitive pay of £30.00 per hour and hybrid work options.
- Why this job: Make a difference in the community while developing your customer service skills.
- Qualifications: Full UK driving licence and knowledge of housing legislation required.
- Other info: Temporary full-time role with opportunities for growth.
The predicted salary is between 54000 - 72000 £ per year.
A Local Council is seeking a Housing Officer to manage tenancy and estate duties in Harlow. The successful candidate will respond to tenant enquiries, ensure effective tenancy management, and maintain thorough documentation.
Key qualifications include:
- A full UK driving licence
- Knowledge of relevant legislation
The position is temporary (full-time), paying £30.00 per hour (umbrella). Hybrid work is required after initial training, with significant emphasis on customer service and organisational skills.
Estate & Tenancy Management Officer in Harlow employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate & Tenancy Management Officer in Harlow
✨Tip Number 1
Get to know the company! Research the Local Council and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your customer service skills! Since this role emphasises customer service, think of examples from your past experiences where you've successfully handled tenant enquiries or resolved issues. Be ready to share these during your interview.
✨Tip Number 3
Brush up on relevant legislation! Make sure you're familiar with the laws and regulations related to tenancy management. This knowledge will not only boost your confidence but also demonstrate your expertise to the hiring team.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application directly, ensuring it gets to the right people. Plus, keep an eye on our site for any updates or additional roles that might suit you!
We think you need these skills to ace Estate & Tenancy Management Officer in Harlow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in tenancy and estate management. We want to see how your skills match the job description, so don’t be shy about showcasing your customer service and organisational abilities!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Housing Officer role. Mention your knowledge of relevant legislation and how you can respond effectively to tenant enquiries.
Show Off Your Driving Licence: Since a full UK driving licence is a key qualification, make sure to mention it prominently in your application. We need someone who can get around Harlow easily, so let us know you’re ready to hit the road!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Essex County Council
✨Know Your Legislation
Make sure you brush up on relevant housing legislation before the interview. Being able to discuss specific laws and how they apply to tenancy management will show that you're knowledgeable and serious about the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled tenant enquiries or resolved issues in the past. Highlighting your customer service experience will demonstrate that you understand the importance of tenant satisfaction in this role.
✨Organisational Skills Matter
Since the job requires thorough documentation, be ready to discuss how you stay organised. Share tools or methods you use to manage your workload effectively, as this will reassure them of your ability to handle the responsibilities.
✨Be Ready for Hybrid Work Questions
As hybrid work is part of the role, think about how you can maintain productivity and communication while working remotely. Be prepared to discuss your strategies for staying connected with your team and managing your tasks efficiently.
