At a Glance
- Tasks: Support the Repairs service by managing cases and coordinating appointments.
- Company: Harlow District Council, committed to community service and support.
- Benefits: Competitive daily rate, hands-on experience, and a supportive work environment.
- Other info: On-site work required for at least 2 days a week.
- Why this job: Make a difference in residents' lives while developing your organisational skills.
- Qualifications: Strong communication skills and experience with repairs or housing systems.
The predicted salary is between 39000 - 42000 € per year.
About The Role
Temporary, Full Time £150.00 per day (umbrella)
Location: Harlow
Closing Date: 26th May 2026
Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit on a Technical Support Officer on a 12-month basis. Please note that this post requires the successful individual to be based on site a minimum of 2 days per week.
Job Purpose
We’re looking for a highly organised Technical Support Officer to support our Repairs service. In this role, you’ll help manage cases from first report to completion, ensuring residents receive timely updates and that all actions are completed accurately and on time. You’ll coordinate appointments, maintain case files, assist surveyors with reports and documentation, and track progress of remedial works.
Strong communication skills, attention to detail, and confidence working with repairs or housing systems are essential. Experience in property services or damp.
Technical Support Officer in Essex employer: Essex County Council
Harlow District Council is an excellent employer, offering a supportive work culture that values collaboration and community engagement. As a Technical Support Officer, you will benefit from competitive pay, opportunities for professional development, and the chance to make a meaningful impact in the local community. With a focus on employee well-being and a commitment to providing essential services, Harlow District Council is dedicated to fostering a rewarding and fulfilling work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support Officer in Essex
✨Tip Number 1
Network like a pro! Reach out to your connections in the housing or repairs sector. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical support and property services. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your organisational skills! Bring examples of how you've managed cases or projects in the past. This will demonstrate your ability to handle the responsibilities of a Technical Support Officer.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Technical Support Officer in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience that matches the Technical Support Officer role. We want to see how your skills align with managing cases and supporting repairs services.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the role. We love seeing enthusiasm and a clear understanding of the job responsibilities.
Showcase Your Communication Skills:Since strong communication is key for this role, make sure to demonstrate your ability to convey information clearly in your application. We appreciate clarity and professionalism!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. We can’t wait to hear from you!
How to prepare for a job interview at Essex County Council
✨Know Your Stuff
Make sure you brush up on your knowledge of repairs and housing systems. Familiarise yourself with common issues residents face and how to resolve them. This will show that you're not just a candidate, but someone who understands the role and can hit the ground running.
✨Show Off Your Organisational Skills
As a Technical Support Officer, organisation is key. Prepare examples from your past experiences where you've successfully managed multiple cases or projects. Be ready to discuss how you prioritise tasks and keep everything on track, as this will demonstrate your ability to handle the demands of the role.
✨Communicate Clearly
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely. During the interview, be sure to listen actively and respond thoughtfully to questions, showing that you can effectively communicate with both residents and team members.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the team you'll be working with. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about the types of cases you'll handle or how success is measured in the role.
