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- Tasks: Patrol and enforce parking regulations while issuing Penalty Charge Notices.
- Company: Join Colchester City Council and be part of a supportive team.
- Benefits: Competitive pay, flexible hours, and a chance to make a difference.
- Why this job: Engage with the community and help maintain order in public spaces.
- Qualifications: Must have a full UK driving licence and strong communication skills.
- Other info: Opportunity for career growth and to work independently.
The predicted salary is between 13 - 16 £ per hour.
Essex County Council (ECC) are delighted to be supporting Colchester City Council in recruiting 3x Civil Enforcement Officers on a temporary basis.
As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 ½ hours per day).
Accountabilities:- To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
- Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
- Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
- To appear at adjudication hearings/court as required.
- Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
- Maintain equipment provided in good working order.
- Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.
- To ensure that all internal and external communication formats are read and responded to as required.
- Ensure all corporate policies are followed to ensure consistent service provision.
- Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner - safely and securely.
- Numerate and Literate.
- Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances.
- Full, Clean UK Driving Licence (Manual).
- Some knowledge of the Roads & Streets in the North Essex Parking Partnership (Braintree, Colchester, Epping, Harlow, Tendring & Uttlesford).
- Parking regulations in accordance with the Highway Code.
- Knowledge of the Traffic Management Act 2004.
- Previous knowledge of issuing Penalty Charge Notices.
- Working in close cooperation with the police, PCSOs, Neighbourhood Wardens.
- North Essex Parking Partnerships policy on parking enforcement.
- An understanding of Health and Safety.
- Knowledge of the appropriate Area.
- Integrity.
- Be able to inspire and motivate others.
- Organisational awareness.
- Be able to build and use relationships inside and outside the Organisation.
- Demonstrate cultural awareness.
- Be confident with an ability to use own initiative and discretion.
- Tactful and diplomatic.
- Be able to deal effectively with people and placate irate members of public.
- Educate members of the public about various parking Restrictions.
- Essential ICT skills including the use of email, communication platforms and mobile phone applications.
- Ability to operate a handheld device/camera in the issuing of PCNs.
- Be methodical and organised.
- Attention to detail and accuracy.
- Understanding of the principles of data protection legislation and putting these into practice.
- Work flexibly as appropriate.
- Work on a rota basis.
- Able to work independently as well as part of a team.
- To be physically fit enough to walk more than 10 miles per day.
- Provide own footwear and black trousers (not denim).
If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email Ashleigh.Drake@essex.gov.uk.
Civil Enforcement Officer - Colchester City Council in Essex employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer - Colchester City Council in Essex
✨Tip Number 1
Get to know the area! Familiarise yourself with the streets and parking regulations in North Essex. This will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Practice your communication skills. As a Civil Enforcement Officer, you'll need to interact with the public regularly. Role-play scenarios with friends or family to build your confidence in handling tricky situations.
✨Tip Number 3
Show your commitment to health and safety. Brush up on relevant procedures and be ready to discuss how you would ensure a safe working environment during your interview. It’s a big part of the job!
✨Tip Number 4
Apply through our website! We want to see your application, so make sure you submit it via the Working for Essex site. It’s the best way to get noticed and shows you’re serious about the position.
We think you need these skills to ace Civil Enforcement Officer - Colchester City Council in Essex
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see how you can contribute to our team at Colchester City Council!
Show Off Your Communication Skills: Since clear communication is key in this role, ensure your written application reflects your ability to convey information accurately. Use straightforward language and keep it professional yet approachable – just like we do at StudySmarter!
Highlight Relevant Experience: If you've got experience with parking regulations or working in public service, make sure to mention it! We love seeing candidates who understand the ins and outs of the job and can hit the ground running.
Apply Through Our Website: Don’t forget to submit your application via the Working for Essex website. It’s the best way for us to receive your details and get the ball rolling on your potential new role with us!
How to prepare for a job interview at Essex County Council
✨Know Your Stuff
Make sure you brush up on the key responsibilities of a Civil Enforcement Officer. Familiarise yourself with parking regulations, the Traffic Management Act 2004, and the specific areas you'll be patrolling. This knowledge will show that you're serious about the role and ready to hit the ground running.
✨Practice Your Communication Skills
As a Civil Enforcement Officer, clear communication is crucial. Practice explaining complex parking rules in simple terms. You might even want to role-play scenarios where you have to deal with irate members of the public. This will help you feel more confident during the interview.
✨Show Your Team Spirit
Colchester City Council values teamwork, so be prepared to discuss how you've worked effectively with others in the past. Think of examples where you've supported colleagues or contributed to a positive work environment. This will demonstrate your alignment with their ethos.
✨Dress the Part
Even though this is an interview, first impressions matter! Dress smartly and appropriately, keeping in mind the uniform requirements for the role. This shows that you take the opportunity seriously and understand the importance of professionalism in public-facing roles.
