At a Glance
- Tasks: Manage CCTV operations, provide technical support, and ensure high service standards.
- Company: Epping Forest District Council, committed to community safety and service excellence.
- Benefits: Competitive pay, flexible hours, and the chance to make a real difference.
- Other info: Opportunity for career growth in a supportive team environment.
- Why this job: Join a vital role in enhancing community safety and improving local services.
- Qualifications: Experience in technical support and problem-solving skills required.
The predicted salary is between 41600 - 54000 € per year.
Essex County Council (ECC) are delighted to be supporting Epping Forest District Council in recruiting a CCTV Operations Officer on a full-time, temporary basis.
Purpose of the Job: Be responsible for and deliver an effective CCTV service including system operational checks, first line technical support, evidence gathering and processing on behalf of the council. To be the first response for technical support, site surveying, maintenance co-ordination and repairs of CCTV equipment and to make recommendations concerning the repair or replacement of said CCTV related equipment. Ensure the Council meets its statutory obligations and that the highest standards of probity and good conduct are maintained always. Work collaboratively with the Team Manager to bring about change and improvements to service delivery within finite resources. Take collective responsibility for ensuring excellent services are provided to our residents.
Key Responsibilities
- Corporate
- Ensure our customer service and delivery is excellent and continually improves.
- Take responsibility for ensuring that the Council's decisions and policies are implemented.
- Demonstrate the Council's governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, equality, and open government are maintained.
- Participate in and lead projects to achieve the most effective services possible for the community, partners and the Council.
- Service
- Working with the Team Managers and Senior Officers in contributing in implementing a strong vision for the service area which delivers ambitious, innovative and forward-thinking approaches.
- Ensure the work of services is high quality and achieves its objectives by effective direction and risk management.
- Implement a consistent approach to delivering a sustainable and robust CCTV service on behalf of the local authority, providing advice and support to colleagues across the Council.
- Will be required to interpret complex information from partners and other internal teams and solving complex and difficult problems relating to CCTV and installations and infrastructure.
- Will be required to forward plan for 6 months for the service and program project work as necessary.
- To collect evidence, prepare case files and attend court in accordance with Police.
CCTV Operations Officer - Epping Forest District Council in Essex employer: Essex County Council
Epping Forest District Council is an exceptional employer that prioritises community service and employee development. With a strong commitment to excellence in customer service, employees benefit from a collaborative work culture that encourages innovation and professional growth. Located in the picturesque Epping area, staff enjoy a supportive environment where they can make a meaningful impact while enjoying the balance of work and life.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operations Officer - Epping Forest District Council in Essex
✨Tip Number 1
Network like a pro! Reach out to folks in the CCTV and local council sectors. Attend events, join online forums, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you would handle specific scenarios related to CCTV operations. Practise common interview questions and think about how your experience aligns with the role.
✨Tip Number 3
Showcase your problem-solving skills! In your conversations and interviews, highlight examples where you've tackled complex issues or improved processes. This will demonstrate your ability to contribute to the council's goals and enhance service delivery.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform. So, get your application in and let’s make it happen!
We think you need these skills to ace CCTV Operations Officer - Epping Forest District Council in Essex
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Operations Officer role. Highlight any relevant experience you have with CCTV systems, technical support, or evidence gathering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the Epping Forest District Council. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, be sure to mention specific examples where you've tackled complex problems, especially in a technical context. We value candidates who can think on their feet and come up with innovative solutions.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Essex County Council
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems and their operational checks. Be ready to discuss any technical issues you've encountered in the past and how you resolved them. This shows that you’re not just familiar with the equipment but also proactive in problem-solving.
✨Understand the Council's Goals
Familiarise yourself with Epping Forest District Council's objectives and how the CCTV Operations Officer role fits into their vision. Being able to articulate how you can contribute to their goals will demonstrate your commitment and understanding of the position.
✨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios related to CCTV operations, such as handling technical failures or managing evidence collection. Practise your responses to these types of questions so you can showcase your critical thinking and decision-making skills.
✨Showcase Your Teamwork Skills
Since collaboration is key in this role, be prepared to share examples of how you've worked effectively within a team. Highlight any projects where you contributed to service improvements or worked alongside management to achieve common goals.
