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- Tasks: Engage with the community to promote library services and develop outreach activities.
- Company: Join Essex County Council, a dynamic local authority serving 1.8 million residents.
- Benefits: Enjoy flexible working options and a supportive, inclusive environment.
- Other info: This role is a secondment opportunity until March 2026, with various work patterns considered.
- Why this job: Make a real impact in your community while shaping the future of library services.
- Qualifications: Must have effective communication skills and experience working with diverse audiences.
The predicted salary is between 27665 - 32546 £ per year.
Community Connector – South Quadrant
Secondment, Full Time
From £27,665 to £32,546 per annum
Location: Basildon
Working Style: Anywhere worker
Closing Date: 15th July 2025
Come and join us in Libraries where we\’re starting to reimagine what our libraries are going to be and help our present and future customers have the best experience possible.
The role is offered as a secondment opportunity until March 2026. Full-time, part-time and job sharing work patterns will be considered. Interviews will take place on the 16th July 2025.
The Role
This exciting role will support development of the Customer function\’s outreach partnerships and activities within the Library Service. The role will shape services, cultivate partnerships and work with the community to ensure library services within Essex are promoted to all and throughout local communities.
Community Connectors will focus on delivering targeted library activities at other events and locations in the community and will identify opportunities to collaborate with other ECC functions and help shape delivery of joined-up initiatives.
The role will be the bridge between the Library Service and the community and will aim to significantly grow, develop and increase the user base and engagement. The holder will be promoting library services using events to proactively encourage people of all ages, to engage and participate.
The role holder will actively engage with library staff, community groups and partners, by promoting library services within the community for the successful delivery of key objectives.
Key Responsibilities
- Develop and promote a programme of events which support Customer and Library services in outreach settings.
- Shape and deliver events and activities which promote library services and encourage library membership.
- Contribute to and support the delivery of the plan for community and outreach Library Service activity.
- Developing partnerships and identifying new ways to promote library services, reaching residents including those that currently are not library users.
- Raise awareness of the range of library services and increase library use.
- Work collaboratively with local partners to promote literacy, reading, learning and the digital offer, to deliver against Essex County Council\’s wider strategic aims.
- Work with partners and develop new partnerships to help reach target audiences and enable the delivery of events and activities. Through these partnerships target a wide segment of the community and engage residents in activities and events that interest them.
- Develop and manage outreach opportunities that are successful and have lasting impact within the community.
- Deliver on priorities and build new audiences across the County, supported by clear service guidance, training and model delivery examples.
- Responsible for using an evidence-based framework to monitor and evaluate programmes of activity in outreach settings, demonstrating value for money and a good fit for the customer.
- Support the development and effective delivery of services and activities, by building strong working relationships with internal and external partners, agencies, and the citizens of Essex.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
Experience and Qualifications:
- Educated to Regulated Qualification Framework (RQF) Level 3 or equivalent by experience.
- Effective communication skills and experience of working with diverse audiences and partners.
- Experience of working with community groups, customers and volunteers and the ability to develop strong relationships with library colleagues, internal and external partners and across the wider library network.
- Excellent co-ordination skills and experience in delivering projects including relationship building, time management.
- Willingness to develop knowledge of the service area.
- Experience of preparing and effectively delivering communications and managing the development and delivery of activities and events programmes.
- Experience of researching and developing new services.
- Experience of working in outreach with young people and/or families.
- Ability to prioritise work whilst maintaining focus on key activities, within defined timescales, on own initiative and as part of a team.
- Ability to build and form working relationships with library colleagues, internal and external partners and across the wider library network.
We are dedicated to building a team that reflects the diverse community we serve. All qualified applicants will receive consideration for employment.
Together, let\’s create a welcoming and inclusive library experience for everyone. Apply now to be part of our vibrant and diverse team!
To read more about us please visit: Climate, Environment and Customer Services
Why Essex?
As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we\’re committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone\’s Essex . With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you.
Essex County Council is proud to be a Disability Confident Leader. We\’re committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process.
We\’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.
At Essex County Council, we value integrity and ethical behaviour. We kindly ask that you embrace our code of conduct and the Nolan principles , including throughout the recruitment process. Your commitment to these standards helps us maintain a positive and respectful workplace for everyone.
As part of employment with Essex County Council (ECC) should your role require a DBS check you will be required to register with the DBS update service. The DBS update service ensures all registered DBS certificates are kept up to date and allows authorised parties to view the status of your certificate. This is an annual subscription, and you will be responsible for ensuring this is maintained. For further information on the DBS update service please go to
Essex County Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment.
If you would like to be kept up to date on other relevant opportunities, blogs, news, events and industry related news at Essex County Council, please join The Essex Talent Community
If you have queries on this role or require anything further, please email
Follow us on Facebook , Twitter , Instagram and LinkedIn . Further details can be found on our careers page .
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Community Connector - South Quadrant, Basildon employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Connector - South Quadrant, Basildon
✨Tip Number 1
Familiarise yourself with the local community in Basildon. Understanding the demographics, interests, and needs of the residents will help you tailor your outreach efforts effectively. Attend local events or engage with community groups to get a feel for what resonates with them.
✨Tip Number 2
Network with existing library staff and community partners. Building relationships with those already involved in the library service can provide valuable insights and support. Don't hesitate to reach out and express your enthusiasm for collaboration.
✨Tip Number 3
Showcase your project management skills by discussing any relevant experiences where you've successfully coordinated events or activities. Highlighting your ability to manage time and resources effectively will demonstrate your readiness for this role.
✨Tip Number 4
Prepare to discuss innovative ideas for promoting library services. Think about how you can engage different segments of the community, especially those who may not currently use the library. Being proactive in your approach will set you apart from other candidates.
We think you need these skills to ace Community Connector - South Quadrant, Basildon
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and qualifications required for the Community Connector position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for community engagement and library services. Use specific examples from your past experiences to demonstrate your ability to develop partnerships and deliver outreach activities.
Highlight Relevant Experience: In your CV, emphasise any experience you have working with community groups, delivering events, or promoting services. Make sure to include any relevant qualifications and skills that match the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Essex County Council
✨Know Your Community
Familiarise yourself with the local community in Basildon and its demographics. Understand the specific needs and interests of different groups, as this will help you demonstrate how you can effectively engage with them during the interview.
✨Showcase Your Communication Skills
Prepare to discuss your experience in communicating with diverse audiences. Be ready to provide examples of how you've successfully built relationships with community groups and partners, as effective communication is key for a Community Connector.
✨Highlight Your Event Management Experience
Since the role involves developing and promoting events, be prepared to talk about any relevant experience you have in planning and executing community activities. Share specific examples that showcase your coordination skills and ability to engage participants.
✨Demonstrate Your Passion for Libraries
Express your enthusiasm for library services and their importance in the community. Discuss any personal experiences or insights that highlight your commitment to promoting literacy, learning, and community engagement through libraries.