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- Tasks: Patrol and enforce parking regulations while ensuring a safe environment.
- Company: Join Colchester City Council and be part of a dedicated team.
- Benefits: Competitive pay, flexible hours, and valuable work experience.
- Why this job: Make a difference in your community while developing essential skills.
- Qualifications: Must have a full, clean UK driving licence and strong communication skills.
- Other info: Temporary contract with opportunities for growth and learning.
The predicted salary is between 24000 - 36000 £ per year.
Essex County Council (ECC) are delighted to be supporting Colchester City Council in recruiting 3x Civil Enforcement Officers on a temporary basis. As a Civil Enforcement Officer, you will be required to start and end your shift at Latton Bush, Southern Way, Harlow consisting of hours 07:30am-19:00pm with 1 hour lunch (10 1/2 hours per day).
Accountabilities:
- To recognise the importance of supporting colleagues and to recognise the ethos of the North Essex Parking Partnership staff charter in a positive and professional manner.
- Patrol and enforce on-street and off-street parking areas across the Partnership to enable the provision of an efficient and effective service.
- Issue of Penalty Charge Notices (PCN) in accordance with procedures, instructions and relevant Parking Orders currently in operation ensuring legal requirements are maintained.
- To appear at adjudication hearings/court as required.
- Report any defects that may affect the smooth running of the service to the relevant Operations Manager, particularly lines and signs.
- Maintain equipment provided in good working order.
- Ensure all Health and Safety procedures are complied with to ensure a safe working environment including adhering to COVID 19 risk assessments.
- To ensure that all internal and external communication formats are read and responded to as required.
- Ensure all corporate policies are followed to ensure consistent service provision.
- Compliance with our data protection policies and procedures to ensure that personal data is handled in an appropriate manner – safely and securely.
Experience You Will Bring (Essential):
- Numerate and Literate.
- Have accurate and clear communication skills both written and verbal with the ability to apply them to different audiences and circumstances.
- Full, Clean UK Driving Licence (Manual).
Experience You Will Bring (Desirable):
- Some knowledge of the Roads.
Civil Enforcement Officer – Colchester City Council employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Enforcement Officer – Colchester City Council
✨Tip Number 1
Get to know the company! Research Colchester City Council and the North Essex Parking Partnership. Understanding their values and mission will help you tailor your approach during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to enforcement and customer service. We recommend doing mock interviews with friends or family to build your confidence and refine your answers.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance can set a positive tone for the interview and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your appreciation and keeping you on their radar. Plus, it’s a great chance to reiterate your enthusiasm for the Civil Enforcement Officer position.
We think you need these skills to ace Civil Enforcement Officer – Colchester City Council
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of a Civil Enforcement Officer. We want to see how you can contribute to our team at Colchester City Council!
Show Off Your Communication Skills: Since clear communication is key in this role, ensure your written application reflects your ability to convey information accurately. Use straightforward language and keep it professional yet approachable – we love a good balance!
Follow the Instructions: Pay close attention to the application instructions provided in the job description. We appreciate candidates who can follow guidelines, so make sure you submit everything as requested through our website.
Proofread Before You Submit: Before hitting that submit button, give your application a thorough read. Typos and errors can distract from your qualifications, and we want to see your best self shine through!
How to prepare for a job interview at Essex County Council
✨Know Your Role
Make sure you understand the responsibilities of a Civil Enforcement Officer. Familiarise yourself with the key tasks like issuing Penalty Charge Notices and enforcing parking regulations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Brush Up on Communication Skills
Since clear communication is crucial for this position, practice articulating your thoughts clearly. You might be asked how you would handle difficult situations or communicate with the public, so think of examples from past experiences where you demonstrated these skills.
✨Understand Health and Safety Protocols
Be prepared to discuss health and safety procedures, especially those related to COVID-19. Knowing how to maintain a safe working environment will show that you take your responsibilities seriously and are aware of current regulations.
✨Show Enthusiasm for Teamwork
Colchester City Council values teamwork, so express your willingness to support colleagues and contribute positively to the team. Think of examples where you've worked well in a team setting and be ready to share them during the interview.