At a Glance
- Tasks: Lead exciting transport projects and improve passenger services in Essex.
- Company: Essex County Council, a leader in public service and community development.
- Benefits: Hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team committed to equality, diversity, and inclusion.
- Why this job: Make a real difference in public transport while collaborating with diverse stakeholders.
- Qualifications: 3+ years in passenger transport and strong negotiation skills required.
The predicted salary is between 40000 - 50000 € per year.
This is a hybrid‑working role based in Chelmsford. The Transport Project Lead is key to planning and delivering passenger transport projects and initiatives for ECC’s Integrated Transport Unit, supporting priorities such as the Bus Service Improvement Plan, Enhanced Bus Partnership and improved ticketing schemes. The role involves working with suppliers, customers and neighbouring authorities, managing the Essex “English National Concessionary Travel Scheme” (ENCTS – Bus Pass), authorising operator reimbursements, initiating scheme governance, and assisting with annual negotiations. The post holder reports to the IPTU’s Strategy, Growth, Infrastructure and Integration Manager, works closely with Network Development and Enhanced Partnership leads, and produces reports and briefing papers for senior management.
Responsibilities
- Manage the delivery of the ENCTS bus pass scheme for Essex in line with the Concessionary Bus Travel Act 2007 and related legislation.
- Procure and oversee the scheme administration function.
- Resolve customer disputes and engage with bus operators, including annual negotiations and monthly reimbursement payments.
- Approve and govern decisions affecting the scheme’s provision.
- Lead the delivery of complex public transport projects such as the Essex Bus Service Improvement Plan, countywide and local Enhanced Bus Partnership schemes, and improved ticketing offers.
- Develop innovative approaches to enhance service levels, minimise costs, ensure compliance with Council strategy, and safeguard contractual and commercial risk.
- Ensure data protection and information management compliance with legislation, national and ECC policies.
- Advise senior officers on public transport legislation, including the Bus Services Act 2017 and the Transport Acts 2008, 2000 and 1985.
- Identify funding approaches for local public transport solutions that respect financial constraints.
- Drive digital and self‑serve options to maximise customer integration via digital platforms.
- Collaborate to deliver integration projects, recommend opportunities, and provide feedback to senior leaders.
Experience and Qualifications
- Minimum of three years’ experience in the passenger transport industry.
- Degree level education or comparable capability through experience.
- Sound knowledge of public transport legislation, particularly the ENCTS Bus Pass Scheme.
- Evidence of continuing professional development and expert knowledge in relevant areas.
- Knowledge of procurement and contract management processes and compliance.
- Excellent negotiation and influencing skills with stakeholders and suppliers.
- Successful delivery of outcomes in a complex, customer‑facing environment.
- Experience delivering public services in a multi‑stakeholder environment.
- Ability to work collaboratively across an organisation and reconcile diverse interests, including political awareness.
- Good awareness of industry and commercial legislation and current issues.
Equality, Diversity and Inclusion
Essex County Council is proud to be a Disability Confident Leader and commits to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the role. We also interview all veterans and care leavers who meet the minimum requirements. We value integrity and ethical behaviour and expect all employees and volunteers to share a commitment to safeguarding and promoting the welfare of children and vulnerable adults.
Contact
For queries on this role or further information, please email resourcing.team@essex.gov.uk.
Transport Project Lead in Chelmsford employer: Essex County Council
Essex County Council is an exceptional employer, offering a dynamic work environment in Chelmsford that fosters collaboration and innovation within the transport sector. With a strong commitment to employee growth, we provide opportunities for professional development and a supportive culture that values diversity and inclusion. Join us to make a meaningful impact on public transport initiatives while enjoying the benefits of hybrid working and a focus on work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Project Lead in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at Essex County Council. A friendly chat can open doors and give you insights that might just land you that Transport Project Lead role.
✨Tip Number 2
Prepare for interviews by brushing up on public transport legislation and the ENCTS Bus Pass Scheme. We want you to show off your knowledge and passion for the role, so practice answering questions related to the job description.
✨Tip Number 3
Don’t forget to showcase your negotiation skills! Think of examples from your past experiences where you’ve successfully resolved disputes or influenced stakeholders. This will help you stand out as a candidate who can handle the complexities of the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage with us directly.
We think you need these skills to ace Transport Project Lead in Chelmsford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the passenger transport industry. We want to see how your skills align with the role of Transport Project Lead, so don’t hold back on showcasing your relevant achievements!
Showcase Your Knowledge:Demonstrate your understanding of public transport legislation, especially the ENCTS Bus Pass Scheme. We’re looking for someone who knows their stuff, so include any specific examples of how you’ve navigated these regulations in your previous roles.
Highlight Collaboration Skills:Since this role involves working with various stakeholders, make sure to emphasise your ability to collaborate effectively. Share examples of how you’ve successfully worked with suppliers, customers, or other authorities to achieve project goals.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Essex County Council
✨Know Your Legislation
Familiarise yourself with the key public transport legislation, especially the ENCTS Bus Pass Scheme and the Bus Services Act. Being able to discuss these laws confidently will show your expertise and understanding of the role.
✨Showcase Your Project Management Skills
Prepare examples of complex public transport projects you've managed in the past. Highlight your ability to deliver outcomes in a multi-stakeholder environment, as this is crucial for the Transport Project Lead position.
✨Demonstrate Negotiation Prowess
Think of specific instances where you've successfully negotiated with stakeholders or suppliers. This role requires excellent negotiation skills, so be ready to share how you resolved disputes or secured beneficial agreements.
✨Emphasise Collaboration
This role involves working closely with various teams and authorities. Be prepared to discuss how you've collaborated across different departments or organisations to achieve common goals, showcasing your ability to reconcile diverse interests.
