Product Manager in Chelmsford

Fixed Term, Full Time (up to 1 year)

Salary: £51,770 to £60,905 per annum

Location: Chelmsford

Working Style: Anywhere worker

Accountabilities

• Lead a multidisciplinary product team to prototype, build and run less complex lower-risk products and services, creating product vision and strategies that recognise nuance and interdependence between services to ensure consistency and alignment across the organisation.
• Act as champion for one or more products or services, creating and delivering product roadmaps to achieve a vision that enables the product to deliver business objectives.
• Translate user needs and business requirements into technical requirements and own the definition and prioritisation them to achieve business objectives.
• Use Agile methodology and apply an agile mindset to all aspects of working, creating a fast-paced, evolving environment and using an iterative method and flexible approach to enable rapid delivery.
• Build and execute backlogs of work; iterate services based on data; run services economically with the user in mind; ensuring services are accessible, intuitive and simple.
• Measure value and use qualitative and quantitative data to inform product development decisions, including new platforms that might be used for multiple services.
• Translate the vision into prioritised, deliverable goals.
• Take considered, data-driven decisions and track and monitor product performance and user outcomes to iterate and improve on features.
• Use a range of product principles, techniques, and approaches.
• Discover, define, and validate problems presented by user insight, stakeholder priorities, organisational strategy, and technical needs to ensure the application of best practice in product and service design.
• Look across the Council to find common points in what our residents need from us, and opportunities for products and platforms to fill those gaps.
• Work across channels to ensure that assisted digital needs are well catered for and journeys are smooth.
• Engage in meaningful interactions and relationships with users and engage with senior leaders across the organisation to help them understand product development and thinking, and to help them articulate the possibilities in their area for digital transformation.
• Contribute to the development and selection of appropriate standards, methods and tools and ensure they are applied effectively and that all work is documented using the appropriate standards, methods and tools.
• Specific individual and shared targets and objectives are defined annually within the performance management framework.

The Experience You Will Bring

• Educated to degree level in relevant subject or equivalent by experience.
• Experience of delivering digital projects and products/prototypes within a complex and diverse context.
• Evidence of delivering and using agile methods balancing multiple priorities, dealing with ambiguity and evidencing impact.
• Experience of persuading others that a product is the right one, integrating a product with other services and building business cases based on user needs.
• Understand when to move from one stage of a product life cycle to another and can manage delivery of products and services at different phases.
• Knowledge and practical application of the Government Service Standards, Government Accessibility Regulations, Technology Code of Practice and Information Governance principles and an understanding of how these can apply to ECC.
• Experience of identifying, communicating, and working within constraints.
• Excellent communication skills with an ability to influence and motivate teams and partners.
• Good understanding of the importance of User-Centred Design and delivering products that meet user needs.
• Evidence of continuing professional development and expert knowledge in relevant professional area.

Eligibility and Equality

Essex County Council is proud to be a Disability Confident Leader. We are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We also commit to interview all veterans and care leavers who meet the minimum requirements of the role.

Additional Information

Individuals may be required to register with the DBS update service as part of their employment, if the role requires a DBS check. No link is provided in this advertisement.