Product Delivery Manager – Essex County Council
This is a hybrid-working role contractually based in Chelmsford. You will work from the Chelmsford office at least one day per week, depending on business need.
Fixed Term / Secondment (12 months). Full Time. Salary: £47,878 – £56,326 per annum. Location: Chelmsford. Working style: Anywhere worker. Closing Date: Sun 28th June (23:59).
About the Role
Essex Digital Service is at the forefront of supporting Local Government Reorganisation across Essex - shaping how services are delivered not just within Essex County Council, but across the entire public sector landscape. We’re building digital foundations and shared capabilities that make it easier, safer, and more joined‑up for residents and colleagues to get things done, wherever they are in Essex. We design and deliver modern, user‑centred digital solutions that work seamlessly across organisations, enabling better outcomes in social care, education, transport, the environment and beyond. Our vision is to create digitally empowered, 21st‑century public services that operate across boundaries, strengthen collaboration, and deliver lasting value for every community in Essex.
The Product and Delivery team provides product leadership and direction for Essex County Council. They develop a bold product vision, translating this into a roadmap of prioritised deliverables, planning and managing the different phases of the product delivery lifecycle, iterating a product over time to meet user needs, and ensuring products are built effectively, on time and to budget, setting high standards to ensure products meet user needs.
This role is accountable for shaping and managing digital product delivery, using an agile approach to deliver the Council’s strategic aims. The postholder will take full responsibility for the planning and delivery of work, engaging and coaching stakeholders in Agile skills and actively participating in all phases of the project, advocating for user centred design, open data and transparent governance.
Responsibilities
- Lead a multidisciplinary Agile delivery team working on products that enable Council services to improve outcomes for residents and reduce costs.
- Use Agile methodology and apply an agile mindset to all aspects of your work. Create a fast‑paced, evolving environment and use an iterative method and flexible approach to enable rapid delivery.
- Lead the collaborative, dynamic planning process, understanding the environment and prioritising the most important or high‑value tasks against the capacity and capability of the team.
- Optimise the delivery flow of teams, actively addressing the most complicated risks, issues and dependencies, including where ownership exists outside the team or no clear ownership exists, and identify innovative ways to unblock issues to maintain delivery momentum.
- Allocate responsibilities and assign packages of work to team members, ensuring that work packages are aligned with the particular skills and abilities of individuals whilst managing the rhythms and rituals of a multidisciplinary team, helping the team collaborate, communicate and learn throughout delivery.
- Effectively forecast and deliver work within defined costs and timescales against an agreed statement of works, monitoring and accounting for expenditure and making early identification of where costs may exceed the planned budget, providing timely reports, ensuring that all financial targets can be met.
- Manage stakeholder expectations, moderating discussions about high risk and complexity aligning decisions with the organisation’s risk appetite and standards. Ensure that all activities align with organisational goals, deliver agreed outcomes and provide business value.
- Take responsibility for the effective release of new products and services, taking into consideration deployment, capability deployment (training and engagement activities) and any business activities required to integrate new products and services into production to ensure the smooth introduction of changes.
- Contribute to the development and selection of appropriate design standards, methods and tools and ensure they are applied effectively and that all work is documented using the appropriate standards, methods and tools.
- Specific individual and shared targets and objectives are defined annually within the performance management framework.
Qualifications
- Educated to Degree level or equivalent in experience in a relevant subject.
- Experience of delivering digital products/prototypes within a complex and diverse context.
- Evidence of delivering and using agile methods balancing multiple priorities, dealing with ambiguity and evidencing impact.
- Evidence of championing agile delivery methods and principles.
- Evidences a knowledge of the digital landscape and Information Governance principles.
- Experience of working with diverse multi-disciplinary teams within a complex environment with proven track record of developing others.
- Excellent communication skills with an ability to influence and motivate teams and partners.
- Experience of creating and proactively leading cultural and operational change initiatives in a complex environment.
- Knowledge and practical application of the Government Service Standards, Government Accessibility Regulations, Technology Code of Practice and Information Governance principles and an understanding of how these can apply to ECC.
- Evidence of continuing professional development and expert knowledge in relevant professional area.
Benefits and Equality
Once you’ve secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs. Essex County Council is proud to be a Disability Confident Leader and commits to interview all disabled applicants. We also commit to interview all veterans and care leavers who meet the minimum requirements of the role.
We value integrity and ethical behaviour, and encourage employees to embrace our code of conduct and the Nolan principles, fostering a positive and respectful workplace.
#J-18808-Ljbffr
