At a Glance
- Tasks: Manage pensioner benefits and payroll services while promoting digital self-service.
- Company: Essex County Council, a supportive and inclusive employer.
- Benefits: Competitive salary, hybrid working, and opportunities for professional development.
- Other info: Join a Disability Confident Leader committed to inclusivity.
- Why this job: Make a real difference in people's lives while growing your career.
- Qualifications: Knowledge of LGPS pension scheme and strong team collaboration skills.
The predicted salary is between 48129 - 56622 £ per year.
Permanent, Full Time £48,129 to £56,622 per annum
Location: Chelmsford
Working Style: Anywhere worker
Closing Date: 9th June 2026
This is a hybrid-working role contractually based in Chelmsford. The role allows for some home-working with a requirement to attend the office 2-3 days per week, in line with business need.
Responsibilities
- Accountable for managing the Team's delivery of life event pension implications including all pensioner benefits along with assessment and cessation of children's benefits.
- Accountable for promoting digital self-service use of the Funds Universal Pensions Management system to improve delivery to employers and members.
- Lead the planning, prioritisation and own implementation of the provision of pensioner payroll service to all beneficiaries.
- Accountable for the Fund's National Fraud Initiative (NFI) responsibilities, liaison with audit/other bodies and own NFI risks in risk register.
- Experience in proactively managing and supporting staff/colleagues while advocating continual professional development.
Qualifications & Expectations
We love people with great attitudes; it isn't only about having experience. We're looking for driven, hard‑working team players who are eager to learn, take pride in their work, and bring enthusiasm, reliability and a friendly, flexible approach. A supportive mindset and commitment to continuous improvement are also essential.
Essential Criteria
- Deep, current knowledge of LGPS pension scheme administration and pensioner payroll operations.
- Experience managing financial controls, audit relationships, and risk registers.
- Experience in building credible, influential relationships with colleagues and external bodies.
Essex County Council is proud to be a Disability Confident Leader. We are committed to interviewing all disabled applicants who meet the minimum requirements of the job. We also interview all veterans and care leavers who meet the minimum requirements. Reasonable adjustments can be discussed with recruiters.
Pensioner & Payroll Manager in Chelmsford employer: Essex County Council
Essex County Council is an exceptional employer, offering a supportive and inclusive work culture that prioritises employee growth and development. With a hybrid-working model based in Chelmsford, employees enjoy the flexibility of home-working while being part of a dedicated team focused on delivering high-quality pension services. The council's commitment to continuous improvement and professional development ensures that staff are empowered to thrive in their roles, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Pensioner & Payroll Manager in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in the pension and payroll sector. Attend industry events or webinars, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Familiarise yourself with their pension schemes and any recent news. This shows you’re genuinely interested and ready to contribute from day one.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to managing teams and financial controls. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Pensioner & Payroll Manager in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Pensioner & Payroll Manager role. Highlight your experience with LGPS pension scheme administration and payroll operations, as well as any relevant financial controls you've managed. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your enthusiasm for the role and explain why you're the perfect fit. Don't forget to mention your commitment to continuous improvement and how you can contribute to our team at StudySmarter.
Showcase Your Team Spirit:We're all about teamwork here at StudySmarter, so make sure to highlight your experience in managing and supporting colleagues. Share examples of how you've fostered a supportive environment and encouraged professional development in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Essex County Council
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of the LGPS pension scheme administration and payroll operations. Being able to discuss specific processes or recent changes will show that you're not just familiar with the basics, but that you’re genuinely engaged with the field.
✨Showcase Your Team Spirit
This role values team players, so be ready to share examples of how you've supported colleagues in the past. Highlight any experiences where you’ve advocated for professional development or contributed to a positive team environment.
✨Prepare for Real-World Scenarios
Think about potential challenges you might face in managing pensioner benefits or financial controls. Prepare to discuss how you would handle these situations, demonstrating your problem-solving skills and proactive mindset.
✨Build Rapport with Your Interviewers
Since building credible relationships is key, practice engaging with your interviewers. Ask insightful questions about their experiences and the team dynamics. This will not only show your interest but also help you gauge if the company culture aligns with your values.
