HGV Class 2 Driver in Chelmsford

The Mobile Library Supervisor has a sound working knowledge of Customer Services and specific business processes. They provide an efficient and effective mobile library service by carrying out the day-to‑day operation, driving and supervision of mobile library services, maintaining a high level of customer care, acting as the first point of contact for public access to council services and undertaking a range of tasks that support the delivery of a quality service. They assist in promoting and providing the library outreach program throughout the county, including to audiences identified in the Outreach Service plan.,

• To welcome library users and help to deliver a quality service, working at the base or other appropriate Library as required
• To undertake all stock circulation procedures including: issue and discharge of loanable items, membership routines, reservation procedures, stock maintenance, overdue procedures, to sort, shelve and tidy returned material, to collect fines and other income, to liaise with library staff on stock exchange and other procedures including attendance at meetings as required.
• To maintain and clean the vehicles in accordance with the requirements set out on the daily log sheet book including delivery and collection of vehicles for maintenance/repair.
• To help customers with their enquiries and use information communications technology (ICT) equipment where provided.
• To deliver books and equipment as required.
• To comply with the individual (and line management) responsibilities for Health Safety & Welfare in the workplace, including ensuring safeguarding children, in accordance with work role.
• To participate in training and development and be responsible for self-development.
• To support the implementation of the Service Plan, being proactive in the promotion and marketing of all services, to contribute to the provision of statistical returns and to be involved in informal customer consultation.
• To carry out such other appropriate duties as may be required.

Please note that visa sponsorship is not available for this role. Applicants must have a current, unrestricted right to work in the UK.

Applicants must have a current HGV class 2 driving licence and must be able to drive a 12-ton vehicle.

• Current HGV class 2 driving licence and able to drive a 12-ton vehicle
• Experience of driving large vehicles and carrying out routine vehicle checks
• At least 21 years old (for insurance purposes)
• Demonstrable experience of working in a customer focused environment.
• Future and improvement focused approach, embracing and advocating change with the ability to deliver new ways of working.
• Able to deliver quality customer service, understanding of dealing with elderly people
• Previous experience of using IT equipment / IT skills, including Microsoft Offices Packages.
• Knowledge of Health and Safety procedures and processes.
• Knowledge of Data Protection (GDPR) and Freedom of Information legislation.
• Ability to analyse and interpret information to identify trends.

Why Essex?

Essex County Council covers 1,300 square miles from Constable Country to the Thames Estuary. From the dynamic M11 corridor to the traditional seaside resorts of Clacton and Walton. England's oldest town, Colchester, and two of its newest - Basildon and Harlow - are right here. Along with the City of Chelmsford, the county town, they form our major population centres. It means real choice and makes Essex the ideal place for your career.

We celebrate difference and work to ensure that no one is disadvantaged when accessing services, employment or public life in Essex. We're proud to be a Disability Confident Leader. We're committed to interviewing all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We're also committed to interviewing all veterans and care leavers, who meet the minimum requirements of the role for which they are applying.

Free to deliver big We recruit creative, ambitious, talented people, and free them up to think - and deliver - big. We've made substantial changes in recent years, reorganising how we're structured and how we work, so we can protect the most vulnerable and enable our economy to grow. Join us and you'll be trusted to take control, manage change and make a lasting impact. You'll be able to call upon external partners and suppliers to help you deliver.

More importantly, talented, trailblazing colleagues - including many industry-leaders - will be right by your side to share ideas, knowledge and experience. Find out how Essex County Council is changing, and how you'll fit in.

Employee Recognition & Engagement Here are some of the things we have in place to give our employees a sense of belonging, involvement and recognition.

Employee Networks:

• Ethnically Diverse Employee Network (EDEN)
• Carers Forum
• Christian Network
• Disabled Employees Network
• Lesbian, Gay, Bisexual, Transgender and Questioning Network
• Parents Network
• Women's Network
• Men's Network
• Young People and Apprentice Network.

You Make The Difference' Awards - giving employees the opportunity to nominate individuals or teams who go above and beyond for our residents.

Employee Surveys - where we listen to the voices of our people and take action on what we hear.

Employee Panels - giving you the opportunity to feed back on a range of policies and initiatives, network with colleagues and influence far-reaching changes.

At Essex County Council we are committed to supporting the wellbeing of our people. We work closely with our employees to provide wellbeing support based on their needs. We strive to enable the right environment, conditions, and behaviours so individual and organisational wellbeing is embedded in everything we do.

Working 14.5 hours per week on a 3-week rotation, with a requirement to be flexible to meet the needs of the service.

• Week 1: Thursday and Friday
• Week 2: Friday and Saturday
• Week 3: Tuesday and Wednesday

Earliest start times are approximately 8am with the latest finish time being approximately 6pm.

Actual earnings based on 14.5 hours per week are £10,173 to £11,216 per annum.

Please note that this is a fixed term contract / secondment opportunity for a period of 6 months, with the potential to extend this term.

Interview Date: TBC

The Opportunity Managing a mobile library including using library systems, moving physical stock, and dealing with customers.

The role is based out of Witham Essex, but will be driving the mobile library across villages in Essex on a 3-week rota system. Essex County Council (ECC) is one of the largest and most dynamic local authorities in the UK and is undergoing significant transformational change to further enhance customer focus, service, and delivery. The mobile library service is instrumental in providing a library service to our harder to reach residents due to mobility or geographical constraints.

Essex County Council is the 2ndlargest Local Authority in the United Kingdom so you would be joining a huge organisation.

26 days annual leave plus bank holiday, full time equivalent.

Local Authority Pension Scheme.

Make a difference to the local community.

Work for a high performing team with great team morale and friendly, helpful, and supportive colleagues.

Great training pathways. Encouragement to all staff for their continual professional development.

We have developed diverse learning opportunities to support our people to grow both personally and professionally. This includes:

• A large suite of online training and tools
• Dedicated learning events such as 'LearnFest' - our flagship annual celebration of learning
• Apprenticeships for both new and existing colleagues
• Financial support to achieve professional qualifications
• Support from subject matter experts
• The opportunity to share your own expertise to up-skill colleagues
• Leadership and executive coaching
• Learning on demand
• Career pathways

Rewards and Benefits

• Family Friendly flexible Working
• Generous holiday and special leave allowances (including the option to purchase extra holiday)
• Local Government Pension Scheme
• Life Assurance of three times annual salary
• Volunteering leave (up to 4 days per year)
• Employee wellbeing and counselling
• Travel discounts & season ticket loans
• Learning and Development opportunities/coaching & mentoring
• Payment of professional fees for approved professions
• Eye care vouchers
• Lease car scheme (dependent on business needs)
• Up to £8,000 relocation package (subject to terms and conditions)

You’ll also have access to MyReward, a unique platform for Essex County Council employees to gain various discounts and savings.

Your Wellbeing

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