At a Glance
- Tasks: Manage complaints and ensure compliance while enhancing customer experience.
- Company: Essex County Council, dedicated to serving the community.
- Benefits: Remote work, competitive salary, and a chance to make a difference.
- Other info: Join a supportive team focused on positive community impact.
- Why this job: Engage with residents and improve their experiences in a meaningful way.
- Qualifications: A-level education, customer resolution experience, and strong communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Essex County Council is hiring a Complaints Officer on a fixed-term full-time basis to ensure compliance in complaint management and respond effectively to executive, corporate, and statutory complaints.
The ideal candidate will have A-level education, experience in customer resolution, and exceptional communication skills. This role offers the opportunity to engage positively with residents and enhance customer experience.
Complaints & Compliance Specialist (Remote/Anywhere) in Chelmsford employer: Essex County Council
Essex County Council is an excellent employer, offering a supportive work culture that prioritises employee well-being and professional growth. With flexible remote working options, employees can enjoy a healthy work-life balance while contributing to meaningful community engagement and enhancing customer experiences. The council provides ample opportunities for training and development, ensuring that staff are equipped to excel in their roles and make a positive impact.
