At a Glance
- Tasks: Manage workforce activities and ensure high-quality service delivery.
- Company: Essex County Council, a supportive and inclusive employer.
- Benefits: Flexible working, support for unpaid carers, and various employee perks.
- Other info: Join a Disability Confident Leader committed to equal opportunities.
- Why this job: Make a difference in the community while developing your skills.
- Qualifications: GCSE level education with NVQ Level 3 in Customer Service or equivalent.
The predicted salary is between 28115 - 33076 £ per year.
About the Role
ASC Workforce Coordinator (Internal Workforce Bank) – Secondment, Full Time.
Pay: £28,115 to £33,076 per annum.
Location: Chelmsford.
Working style: Anywhere worker – expectation to attend office 2‑3 days per week.
Fixed‑term contract up to 31 March 2028.
Interviews 8–10 July 2026 via MS Teams.
Key Responsibilities
- Oversee and manage all activity allocated through the IWB.
- Verify suitability of workers requesting to join the IWB, ensuring exclusion criteria are considered.
- Maintain processes and workflows, oversee performance and data.
- Log complaints and other feedback from service users in accordance with policy.
Accountabilities
- Utilise skills in processing significant amounts of data to deliver high‑quality, accurate reports.
- Maintain standards and meet timescales.
Experience and Qualifications
- Educated to GCSE level with an NVQ Level 3 in Customer Service or equivalent experience.
- Evidence of continuing professional development in a relevant professional area.
- Experience using IT systems, particularly MS applications including Excel.
- Experience utilising a variety of information sources to undertake research and gather relevant information.
- Planned and organised approach, works well in a team environment.
- Experience working within a local authority or other social care setting.
- Good communication, numeracy, and problem‑solving skills.
- Able to liaise and communicate effectively with colleagues as well as other agencies and organisations.
Benefits and Working Experience
- Flexibility, support for unpaid carers, and other employee benefits.
Equal Opportunities and Safeguarding
Essex County Council is a Disability Confident Leader and commits to interview disabled applicants, veterans and care leavers who meet the minimum requirements. All applicants are considered equally. We are committed to safeguarding and promoting the welfare of children and vulnerable adults. If a DBS check is required, you will need to register with the DBS update service.
ASC Workforce Coordinator (Internal Workforce Bank) in Chelmsford employer: Essex County Council
Essex County Council is an exceptional employer, offering a supportive and flexible work environment for the ASC Workforce Coordinator role in Chelmsford. With a commitment to employee growth and development, we provide opportunities for professional advancement while promoting a culture of inclusivity and equal opportunities. Our focus on work-life balance, alongside benefits such as support for unpaid carers, makes us a rewarding place to build a meaningful career.
