At a Glance
- Tasks: Manage CCTV operations, provide technical support, and gather evidence for the council.
- Company: Epping Forest District Council, committed to community safety and service excellence.
- Benefits: Competitive pay, flexible hours, and a chance to make a real difference.
- Other info: Opportunity for career growth and collaboration with law enforcement agencies.
- Why this job: Join a vital role in enhancing community safety and improving local services.
- Qualifications: Experience in technical support and problem-solving skills required.
The predicted salary is between 41600 - 53200 € per year.
Essex County Council (ECC) are delighted to be supporting Epping Forest District Council in recruiting a CCTV Operations Officer on a full-time, temporary basis.
Purpose of the Job: Be responsible for and deliver an effective CCTV service including system operational checks, first line technical support, evidence gathering and processing on behalf of the council. To be the first response for technical support, site surveying, maintenance co-ordination and repairs of CCTV equipment and to make recommendations concerning the repair or replacement of said CCTV related equipment. Ensure the Council meets its statutory obligations and that the highest standards of probity and good conduct are maintained always. Work collaboratively with the Team Manager to bring about change and improvements to service delivery within finite resources. Take collective responsibility for ensuring excellent services are provided to our residents.
Key Responsibilities
- Corporate: Ensure our customer service and delivery is excellent and continually improves. Take responsibility for ensuring that the Council's decisions and policies are implemented. Demonstrate the Council's governance mechanisms, ensuring appropriate standards of performance, operational effectiveness, probity, safeguarding, risk management, safety, equality, and open government are maintained. Participate in and lead projects to achieve the most effective services possible for the community, partners and the Council.
- Service: Working with the Team Managers and Senior Officers in contributing in implementing a strong vision for the service area which delivers ambitious, innovative and forward-thinking approaches. Ensure the work of services is high quality and achieves its objectives by effective direction and risk management. Implement a consistent approach to delivering a sustainable and robust CCTV service on behalf of the local authority, providing advice and support to colleagues across the Council. Will be required to interpret complex information from partners and other internal teams and solving complex and difficult problem relating to CCTV and installations and infrastructure. Will be required to forward plan for 6 months for the service and program project work as necessary. To collect evidence, prepare case files and attend court in accordance with Police & Criminal Evidence Act (PACE), regulation of Investigatory Powers Act (RIPA) and Protection of Freedoms Act and any other relevant legislation, internal procedures. Take the lead role in providing support, advice and information to Management and Elected Members as required. On occasions, will be required to work out of hours across the district at the request of Law Enforcement Agencies as agreed by the Team Manager. To develop and maintain a working knowledge of the technical and fundamental aspects of CCTV systems and components. As directed by the Team Manager will assist in the production of key CCTV documents for the district. To work with EFDC officers and partner agencies such as the police to carry out feasibility inspections and make recommendations for the practical deployment of permanent and temporary CCTV systems in support of Criminal, Civil, Enviro and ASB investigations.
CCTV Operations Officer - Epping Forest District Council employer: Essex County Council
Epping Forest District Council is an exceptional employer, offering a supportive work culture that prioritises community service and employee development. As a CCTV Operations Officer, you will benefit from a collaborative environment where your contributions directly impact local safety and well-being, alongside opportunities for professional growth within the council's innovative framework. With competitive pay and a commitment to excellence, this role provides a meaningful chance to serve the community while advancing your career.
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operations Officer - Epping Forest District Council
✨Tip Number 1
Network like a pro! Reach out to folks in the CCTV and local council sectors. Attend events, join online forums, and connect with people on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can talk confidently about CCTV systems, evidence gathering, and relevant legislation. We want you to shine when it comes to demonstrating your expertise!
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you tackled complex issues or improved service delivery. This will help you stand out as a candidate who can contribute to the council's goals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CCTV Operations Officer - Epping Forest District Council
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the CCTV Operations Officer role. Highlight any relevant experience you have with CCTV systems, technical support, or evidence gathering. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to the Epping Forest District Council. Keep it concise but impactful – we love a good story!
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've solved complex problems, especially related to technical issues or service delivery. We value innovative thinkers who can tackle challenges head-on!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Essex County Council
✨Know Your CCTV Systems
Make sure you brush up on your knowledge of CCTV systems and their components. Understand how they work, common issues, and the latest technologies. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific examples where you've solved complex problems, especially related to technical support or system maintenance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.
✨Understand the Legal Framework
Familiarise yourself with relevant legislation such as the Police & Criminal Evidence Act and the Protection of Freedoms Act. Being able to discuss how these laws impact CCTV operations will demonstrate your understanding of the responsibilities that come with the role.
✨Show Your Team Spirit
Since collaboration is key in this role, be ready to talk about your experience working in teams. Share examples of how you've contributed to team projects or improved service delivery, and express your enthusiasm for working with others to achieve common goals.
