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- Tasks: Manage home seeker applications and deliver top-notch customer service.
- Company: Harlow Council, dedicated to community-focused housing solutions.
- Benefits: Competitive pay, flexible working days, and a vibrant work environment.
- Other info: Join a supportive team with opportunities for personal growth.
- Why this job: Make a difference in people's lives while working in a thriving town.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 35000 - 42000 £ per year.
Location: Harlow
Contract: Full time, Temporary
Duration: 3 Months Contract
Salary: £17.71 PAYE / £22.18 Umbrella
Closing Date: Wednesday 14 January 2026
Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit a temporary Homefinder Officer on a full-time, temporary basis. Please note that this post requires the successful individual to be based on site 2 days per week, increasing to 3.
Harlow is a district of contrasts and an ideal location to both live and work. The town itself is thriving, with excellent shopping and leisure facilities for all ages. We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively.
Job Purpose: The Council is committed to providing its customers with the highest level of customer care through the delivery of a customer focused, high quality Housing Service. The post holder will be responsible for the day-to-day management and processing of individual home seeker applications.
Homefinder Officer - Harlow Council in Basildon employer: Essex County Council
Contact Detail:
Essex County Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Homefinder Officer - Harlow Council in Basildon
✨Tip Number 1
Network like a pro! Reach out to people in the housing sector or those who work at Harlow Council. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Harlow Council's values and recent projects. We want to see how you can fit into their mission of providing top-notch customer care in housing services.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to customer service and housing management. We recommend doing mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that Homefinder Officer role!
We think you need these skills to ace Homefinder Officer - Harlow Council in Basildon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Homefinder Officer role. We want to see how you can contribute to providing top-notch customer care in housing services.
Showcase Relevant Experience: When detailing your work history, focus on any previous roles that involved customer service or housing management. We love seeing how your past experiences can help us deliver a high-quality service to our customers.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate when candidates communicate effectively, as it reflects the kind of clarity we aim for in our services.
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Essex County Council
✨Know Your Stuff
Make sure you understand the role of a Homefinder Officer and the specific responsibilities it entails. Familiarise yourself with Harlow Council's housing policies and customer service standards, as this will show your genuine interest in the position.
✨Showcase Your Customer Care Skills
Since the role focuses on delivering high-quality customer care, prepare examples from your past experiences where you've successfully handled customer queries or resolved issues. This will demonstrate your ability to provide excellent service.
✨Be Ready for Scenario Questions
Expect questions that assess how you'd handle real-life situations related to home seeker applications. Think about potential challenges you might face and how you would approach them, showcasing your problem-solving skills.
✨Dress the Part and Be Punctual
First impressions matter! Dress smartly and arrive on time for your interview. This shows professionalism and respect for the interviewers' time, setting a positive tone for the rest of the meeting.