At a Glance
- Tasks: Guide apprentices and employers through the recruitment journey for work-based programmes.
- Company: Join ACL Essex, a leader in lifelong learning and community engagement.
- Benefits: Competitive salary, flexible working, and support for unpaid carers.
- Other info: Dynamic role with a focus on inclusivity and career growth.
- Why this job: Make a real difference in people's lives by enhancing their skills and opportunities.
- Qualifications: Experience in recruitment or apprenticeship onboarding; IAG qualification is a plus.
The predicted salary is between 34667 - 34667 £ per year.
Permanent, Full Time
£29,467 to £34,667 per annum
Location: Chelmsford
Working Style: Fixed-base worker
Closing Date: 26th July 2026
Interviews: w/c 10th August
Adult Community Learning (ACL) Essex is Essex County Council's provider of lifelong learning experiences for Essex residents. ACL Essex offers qualifications to help people move nearer to, enter or progress within the workplace or gain skills to enhance life chances. The service focuses many of its programmes and activities on the hardest to reach communities within Essex. ACL Essex learners have access to a diverse range of accredited and non-accredited courses which encourage creativity, healthy lifestyles, social inclusion and engagement.
The Work Based Advisor leads a high-quality, inclusive candidate and employer journey for apprenticeships and other work-based programmes. The role provides proactive information, advice and guidance (IAG), manages recruitment pipelines and matching, and ensures compliant onboarding, documentation and early retention. The postholder acts as a trusted point of contact for employers and prospective learners, setting clear expectations for training plans and off-the-job (OTJ) learning and coordinating the steps from vacancy to enrolment. Operating in a fast-paced environment and collaborating across marketing, curriculum, quality and employer engagement teams, the Work Based Advisor contributes to service outcomes by progressing leads through the pipeline, improving customer experience and providing feedback and insight to inform continuous improvement.
Accountabilities
- Deliver impartial information, advice and guidance to employers and candidates, supporting informed decisions and improved conversion rates.
- Manage allocated vacancies and candidate pipelines from initial enquiry through to enrolment, progressing activity in line with agreed processes and targets.
- Maintain accurate CRM records and updated pipeline stages in a timely manner to support reporting, forecasting and performance monitoring.
- Deliver employer onboarding briefings using approved materials, setting clear expectations for training plans and off-the-job learning.
- Support early retention activity, including scheduled check-ins within the first ninety days, identifying risks and escalating issues where required.
- Work with marketing and sales colleagues to follow up campaign leads quickly and effectively, translating interest into applications and starts.
- Produce regular activity updates and contribute insight and feedback to support service improvements.
- Embed inclusive practice, accessibility and safeguarding within all recruitment and onboarding activity.
Skills, Knowledge and Experience
- Educated to Regulated Qualifications Framework (RQF) Level 3 or above; a formal Information, Advice and Guidance (IAG) qualification is desirable (for example, Level 3 or Level 4 Advice and Guidance).
- Experience of recruitment, employability or apprenticeship onboarding within education and training environments, with a track record of converting pipelines into starts and supporting early retention.
- Excellent verbal and written communication and customer service skills, with the ability to influence and manage multiple stakeholders professionally.
- Strong organisation, time management and attention to detail, with proficiency in Customer Relationship Management (CRM) systems and data integrity.
- Understanding of equality, diversity and inclusion, safeguarding and reasonable adjustments in recruitment, with the ability to embed these principles in everyday practice.
- Resilient, proactive and outcomes focused, able to follow defined processes work at pace and balance priorities.
We are committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. We’re also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. Once you've secured your role within Essex County Council you will receive many great employee benefits, including support for unpaid carers and flexible working arrangements to accommodate their needs.
If you have queries on this role or require anything further, please email.
ACL Work Based Advisor employer: Essex County Council
Essex County Council is an exceptional employer, offering a supportive work culture that prioritises the well-being of its employees while making a meaningful impact in the lives of children and young people. With flexible working arrangements and opportunities for professional development, staff are encouraged to grow within their roles, all while contributing to a vital service in the heart of Chelmsford.
StudySmarter Expert Advice🤫
We think this is how you could land ACL Work Based Advisor
✨Connect with Local Educational Institutions
Get involved with universities and colleges in your area, especially those that offer adult continuing education programmes. Attend open days or even guest lectures to network with faculty members and find out about potential job openings before they even get advertised.
✨Leverage Professional Education Networks
Join professional networks focused on adult education, such as the Adult Learning Australia or the International Society for Technology in Education. These communities often have job boards or can point you towards opportunities at places like Essex County Council just waiting for the right candidate!
✨Showcase Your Passion for Lifelong Learning
In your interviews, share your own experiences and thoughts on lifelong learning. Highlight any courses or workshops you've taken recently to demonstrate your commitment to personal development and the importance of education. This is a big plus for roles in this field!
✨Apply Through Our Website
Don't forget to check out our careers page at Essex County Council. Applying directly through our website not only makes your application stand out but also shows you're genuinely interested in joining us. We love seeing candidates who take that extra step.
We think you need these skills to ace ACL Work Based Advisor
Some tips for your application 🫡
Highlight Your Experience in Education:When crafting your CV for the ACL Work Based Advisor role, make sure to emphasise any relevant experience in adult or continuing education. This could be teaching credentials, training sessions you've facilitated, or programmes you’ve developed. The more specific you can be about your contributions and outcomes, the better!
Showcase Your Interpersonal Skills:In the adult continuing education sector, strong communication and interpersonal skills are key. Use your cover letter to share specific examples of how you’ve worked with diverse groups or handled different learning styles. Let us see how you've engaged learners—you’re selling your teaching style here!
Connect Your Passion to Our Mission:At Essex County Council, we value candidates who resonate with our mission to empower lifelong learners. Make sure your cover letter reflects your passion for adult education and your alignment with our goals. A genuine connection can really make your application stand out!
Keep it Professional Yet Personable:While it’s important to maintain professionalism in your application, don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our learners, so a friendly, approachable tone can help convey that vibe in your written materials. Apply through our website and let us see the real you!
How to prepare for a job interview at Essex County Council
✨Showcase Your Passion for Lifelong Learning
When interviewing for a role in adult continuing education at Essex County Council, it's super important to highlight your passion for lifelong learning. Share personal anecdotes or experiences that demonstrate your commitment to education and how you've fostered a love for learning in others – this is something hiring managers love to see!
✨Prepare for Adult Education Methodologies
Be ready to dive into your knowledge of andragogy and educational theories during the interview. Expect questions about how you would adapt your teaching styles for adult learners – think about specific strategies you’ve used in the past and be prepared to discuss how they positively impacted your students.
✨Discuss Your Experience with Diverse Learners
At Essex County Council, you’ll likely encounter a diverse range of adult learners, so don’t shy away from discussing your experience with different demographics. Be prepared to share your successes in engaging learners from varied backgrounds, and how your approach has adapted to meet their unique needs.
✨Demonstrate Your Ability to Collaborate
Given that this is a full-time role, teamwork will be essential. Be ready to talk about your experiences working in collaborative settings, whether it be with fellow educators, administrators, or community partners. Highlight specific projects where your collaborative efforts contributed to successful educational outcomes.
