At a Glance
- Tasks: Support compliance services for over 8,900 properties while developing your IT and analytical skills.
- Company: Join Harlow District Council, a thriving community with great transport links.
- Benefits: Competitive pay, hands-on experience, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic and collaborative setting.
- Why this job: Make a real difference in housing safety while gaining valuable experience.
- Qualifications: Strong organisational skills and a knack for data management; degree preferred but not essential.
The predicted salary is between 116 - 150 £ per hour.
- Technical Support (Compliance) - Harlow District Council
- Location, Harlow
- Full time, Temporary
- 12Months Contract
- Interview Date(s): 17th, 18th & 19th August 2026
Essex County Council (ECC) are delighted to be supporting Harlow Council to recruit two Technical Support Officers up to 12 month's contract.
Please note that this post requires the successful individual to be based on-site 3 days per week, increasing to four.
Harlow is a district of contrasts and an ideal location to both live and work.
The town itself is thriving, with excellent shopping and leisure facilities for all ages.
We have good road links to the M11 and M25 and excellent rail connections to London and Stansted Airport, just 35 minutes and 20 minutes away from Harlow respectively.
Job Purpose
Harlow Council is seeking two Technical Support Officers to join our Compliance Team, supporting the delivery of statutory compliance services across a housing portfolio of over 8,900 properties.
This is an excellent opportunity for someone with strong IT, organisational and analytical skills who is looking to develop experience within housing, compliance, systems and data management.
Whilst administration forms part of the role, this is not a purely administrative position.
You will work alongside specialist compliance professionals supporting key safety compliance activities including gas, electrical, fire, asbestos, water hygiene and lift safety.
Duties Include but Not Limited to –
- Provide business, technical and administrative support to the Compliance Team.
- Schedule appointments and assist in the delivery of statutory compliance programmes.
- Monitor compliance systems, alerts and shared inboxes, escalating issues where appropriate.
- Receive, log and coordinate enquiries from residents, contractors and colleagues.
- Maintain accurate compliance records, certificates and documentation.
- Support data cleansing, validation and data quality improvement projects.
- Gather, analyse and map information across multiple systems.
- Assist with system improvements and compliance-related projects.
- Produce reports and management information using Microsoft Office applications.
The experience you will bring
- Highly organised with excellent attention to detail.
- Comfortable working with large volumes of data and information.
- Quick to learn new systems and processes.
- A confident communicator with strong customer service skills.
- Able to prioritise a varied workload and meet deadlines.
- Proactive, adaptable and keen to learn.
- Competent in Microsoft Outlook, Word and Excel.
- A team player with a positive and can-do attitude.
A degree in Business, IT, Data Analytics or a related discipline would be advantageous but is not essential.
Applications are welcomed from candidates with relevant skills and experience.
Selection Process
Due to the anticipated volume of applications, shortlisted candidates will be required to complete a pre-interview assessment designed to evaluate:
- Data accuracy and attention to detail
- IT and Excel skills
- Prioritisation and organisational ability
- Written communication skills
- Problem-solving and learning agility
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Technical Support (Compliance) – Harlow District Council in Essex employer: Essex County Counci
Essex County Council is an exceptional employer for Adults Social Workers, offering a community-focused work environment in the diverse areas of Colchester and Tendring. With a commitment to employee wellbeing, ongoing professional development, and flexible working options, we empower our staff to make a meaningful impact while enjoying a supportive culture that values collaboration and innovation. Join us to be part of a passionate team dedicated to helping individuals achieve independence and live fulfilling lives.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Support (Compliance) – Harlow District Council in Essex
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Essex County Counci looking for candidates who are engaged and informed.
We think you need these skills to ace Technical Support (Compliance) – Harlow District Council in Essex
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Essex County Counci. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Essex County Counci
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Essex County Counci’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
