At a Glance
- Tasks: Manage housing estates and support tenants in maintaining their tenancies.
- Company: Harlow District Council, committed to delivering excellent housing services.
- Benefits: Competitive hourly rate, hands-on experience, and a supportive team environment.
- Other info: Opportunity for career growth in a dynamic local authority setting.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Experience in housing management and strong communication skills required.
The predicted salary is between 33 - 33 £ per hour.
Essex County Council are delighted to be supporting Harlow District Council to recruit a temporary Housing Officer on a 3–6-month basis. Please note that this post requires the successful individual to be based on site full time initially and then moving to a minimum of 3 days per week on site once training and induction has been completed. You will need access to a car and must be able to travel around the district.
Harlow District Council are seeking an experienced Housing Officer who is available on short notice to join the Housing Management Team and be responsible for estate and tenancy management duties in accordance with the Council’s agreed policies and working practices, delivering a first-class service that is value for money and customer focused.
As a Housing Officer you will work as part of a team responsible for management of the council’s housing stock, ensuring that customers are given help and support in sustaining their tenancies. You will be directly responsible for service delivery of areas including:
- Dealing with breaches of tenancy conditions.
- Responding to reports of anti-social behaviour, including working with our partner agencies to take effective action to tackle unacceptable behaviour.
- Carrying out tenancy audits, ensuring we understand the needs of our tenants, and addressing any issues arising.
- Dealing with tenancy related issues including successions, assignments and estate related incidents in line with relevant housing law and the Council’s policies.
- Assisting residents with enquiries regarding their tenancies and leases and providing support where required.
- Engaging with customers and encouraging their involvement in decisions relating to the housing service.
Experience
- Knowledge and experience of housing management gained in local authority, RSL or related organisation, including contact with general public.
- Excellent people skills, with the ability to communicate effectively and diplomatically at all levels, and with a wide range of people.
- A proactive and solution focused approach to problem solving.
- Knowledge of current housing legislation used to address antisocial behaviour.
- Understanding of the key aspects of landlord and tenant legislation.
- Able to work effectively within a pressurised, customer focused environment, prioritise tasks against competing demands and deliver to very tight deadlines.
- Good administration and IT skills.
Housing Officer in Colchester employer: Essex County Counci
Harlow District Council is an exceptional employer that prioritises community engagement and employee development, offering a supportive work culture where your contributions directly impact the lives of residents. With competitive pay and opportunities for professional growth, you will thrive in a dynamic environment that values teamwork and innovation, all while serving the vibrant community of Harlow.
StudySmarter Expert Advice🤫
We think this is how you could land Housing Officer in Colchester
✨Get Engaged in Local Politics
Dive into your local council meetings or community boards. These spaces are packed with people who are already in the public sector and might have insider tips on upcoming temporary roles. Plus, you can connect directly with key decision-makers.
✨Stay Alert for Seasonal Recruitment
Many public sector jobs ramp up during certain times of the year, especially around election seasons or local budget planning periods. Keep your eyes peeled for recruitment drives during these windows, as they're prime times for temporary positions.
✨Leverage Online Job Portals
Don’t forget to check government job boards or websites like the local council's site for temporary postings. This is where many roles first get advertised, and applying directly here can speed things up.
✨Tap Into Your University Resources
If you're at university, make the most of your career services to discover opportunities in the public sector. They often have connections with local government employers who are looking for temporary staff and can help you polish your approach.
We think you need these skills to ace Housing Officer in Colchester
Some tips for your application 🫡
Emphasise your understanding of public policy:In your application, make sure to highlight any knowledge or experience you have related to public policy, governance or community engagement. Show us how you can contribute to the public sector’s mission, especially if you've worked on relevant projects or initiatives before!
Tailor your CV to the sector's expectations:When crafting your CV, focus on including experiences that showcase your ability to work within government structures or similar environments. Use clear, concise language and consider adding any volunteer work or internships that reflect your commitment to public service.
Show flexibility and willingness to learn:Since this is a temporary role, it’s crucial to convey your adaptability and eagerness to pick up new skills quickly. In your cover letter, let us know how you plan to make the most of this short-term experience and what you hope to learn from it.
Include relevant certificates and training:If you've completed any training or have certifications that are relevant to the role (like public administration, project management, or data analysis), don't forget to mention them. These can really make you stand out in the application process!
How to prepare for a job interview at Essex County Counci
✨Demonstrate Your Commitment to Public Service
In the government and public sector, showing that you're genuinely passionate about serving the community is key. Get ready to share examples where you've contributed to social good or tackled community issues, as this will resonate with interviewers from Essex County Counci.
✨Prepare for Policy and Regulatory Questions
Expect questions about policies, regulations, or recently implemented government initiatives. Brush up on the latest news relating to public sector developments—being informed will help you demonstrate that you're ready to hit the ground running, especially in a temporary role.
✨Flexibility is Your Best Friend
Since this is a temporary role, emphasise your ability to adapt quickly. Share examples where you've successfully taken on new challenges or adjusted to different team dynamics, that'll show Essex County Counci that you’re reliable and can effectively support various projects without a long onboarding process.
✨Prepare to Showcase Teamwork Skills
In the public sector, collaboration is vital. Be ready to discuss past experiences working in teams, especially in diverse environments. Highlight how you've contributed positively to group settings—this could really set you apart from other candidates in this temporary role.
