At a Glance
- Tasks: Provide emergency support and accurate information to service users during out-of-hours shifts.
- Company: Essex County Council, dedicated to community welfare and support.
- Benefits: Flexible working hours, part-time role, and the chance to make a difference.
- Other info: Ideal for students seeking meaningful part-time work with flexible hours.
- Why this job: Join a vital service and help those in need during critical times.
- Qualifications: Customer service experience and knowledge of social care policies required.
The predicted salary is between 20000 - 25000 £ per year.
Essex County Council seeks a part-time Emergency Duty Service Out of Hours Advisor based in Chelmsford. This permanent role requires working 28 hours per week on a flexible rota, including evenings and weekends.
Ideal candidates will possess experience in customer service and knowledge of social care policies. Responsibilities include:
- Responding to service users swiftly
- Providing accurate information while maintaining compliance with data protection policies
A reliable car is needed for safety during night shifts.
Out-of-Hours Emergency Duty Advisor — Part-Time in Chelmsford employer: Essex County Counci
Essex County Council is an excellent employer, offering a supportive work culture that values flexibility and employee well-being. With opportunities for professional growth in the social care sector, employees benefit from a collaborative environment where their contributions are recognised and appreciated. Working in Chelmsford not only provides a vibrant community but also allows staff to make a meaningful impact on the lives of service users during crucial out-of-hours support.
StudySmarter Expert Advice🤫
We think this is how you could land Out-of-Hours Emergency Duty Advisor — Part-Time in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to your connections in social care or customer service. We all know someone who knows someone, and a friendly nudge can get your foot in the door.
✨Tip Number 2
Prepare for those tricky interview questions! Brush up on your knowledge of social care policies and think about how your customer service experience can shine through. We want you to show them you're the perfect fit!
✨Tip Number 3
Don’t forget to showcase your flexibility! Since this role involves evenings and weekends, let them know you’re ready to adapt your schedule. We love candidates who are willing to go the extra mile.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. We’re here to help you land that part-time role as an Out-of-Hours Emergency Duty Advisor!
We think you need these skills to ace Out-of-Hours Emergency Duty Advisor — Part-Time in Chelmsford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your customer service experience and any knowledge of social care policies. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Out-of-Hours Emergency Duty Advisor role. Share specific examples of how you've handled similar situations in the past.
Be Clear and Concise:When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, especially since this role involves providing accurate information to service users.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Essex County Counci
✨Know Your Stuff
Make sure you brush up on social care policies and customer service best practices. The interviewers will likely ask you about your experience in these areas, so having specific examples ready will show that you're well-prepared and knowledgeable.
✨Flexibility is Key
Since this role involves a flexible rota, be ready to discuss your availability. Highlight your willingness to work evenings and weekends, and if you have any previous experience with shift work, share that too!
✨Data Protection Matters
Understanding data protection policies is crucial for this role. Familiarise yourself with relevant regulations and be prepared to discuss how you would ensure compliance while handling sensitive information during your duties.
✨Show Your Reliability
Having a reliable car is essential for night shifts. Be sure to mention your transportation arrangements and any experience you have with working independently or in high-pressure situations. This will demonstrate your reliability and commitment to the role.
