At a Glance
- Tasks: Lead the development of a high-performing Customer Intelligence function and influence strategic decisions.
- Company: Essex County Council, committed to delivering exceptional customer service.
- Benefits: Hybrid working model, competitive salary, and opportunities for professional growth.
- Other info: Join a supportive team in a dynamic environment with career advancement potential.
- Why this job: Make a real impact by transforming complex data into actionable insights.
- Qualifications: Proven analytical leadership experience and proficiency in tools like Power BI.
The predicted salary is between 50000 - 60000 £ per year.
Essex County Council is looking for a Customer Operational Intelligence Manager to lead the development of a high-performing Customer Intelligence function in Chelmsford.
This role requires strong leadership skills and the ability to influence strategic decision-making with actionable insights from complex data.
The hybrid role involves working in the Chelmsford office one day per week.
Applicants should have demonstrable experience in analytical leadership, and the technical skills to utilize tools like Power BI effectively.
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We think you need these skills to ace Hybrid Customer Intelligence & Ops Insight Leader in Chelmsford
Leadership Skills
Analytical Leadership
Data Analysis
Power BI
Strategic Decision-Making
Influencing Skills
Customer Intelligence Development
