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- Tasks: Manage and schedule rotas for care staff in a fast-paced environment.
- Company: ECL provides essential care services to help people live independently in their communities.
- Benefits: Enjoy up to 32 days annual leave, a £500 starter bonus, and career development opportunities.
- Why this job: Join a team making a real difference in the community with ongoing support and training.
- Qualifications: Full driving license, strong IT skills, and experience in resource planning preferred.
- Other info: We promote diversity and are part of the Disability Confident scheme.
The predicted salary is between 19500 - 29500 £ per year.
About The Role
Salary:£24,500per annum
Location:Brentwood Base
Contract:Permanent Full-Time, 37 hours per week
Shifts:between 7am 8pm
Do you pride yourself on having exceptional organisation skills? Are you able to work under pressure, resolving queries effectively and efficiently?
Apply now to work in a team that make a difference every day to their local community.
About The Candidate
ECL are looking for a Scheduling Coordinator, known internally as a Resource Planner, to join our Barking and Dagenham team on a permanent basis. Based in our Brentwood hub, youll be integral in scheduling and managing rotas for our care staff, ensuring that all customers receive the best service possible.
This role would suit an individual who enjoys working in a fast paced, reactive environment. You will constantly be reviewing, allocating and revising rotas based on the needs of the service, as well as, dealing with urgent requests resulting in rota to be changed at short notice.
To succeed in this role, you need:
- A full driving license and use of vehicle for work purposes
- A good understanding of resource planning, allocating and scheduling calls
- A comprehensive geographical knowledge of the London Borough of Barking and Dagenham
- Strong IT skills
- Experience of working with a variety of electronic systems
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure.
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection
Experience of working in a care environment would be advantageous to your application.
What we can offer you:
- £500 new starter bonus*
- 45p paid per mile tax-free
- Up to 32 days annual leave a year (inclusive of bank holidays)
- Fully paid induction and training with ongoing support
- Career development opportunities with access to paid for qualifications
- Annual salary reviews
- Annual performance-related bonus
- Company pension – Enhanced contributory NEST scheme – we contribute up to 6%
- Healthcare support scheme via Healthshield paid for by ECL
- Employee Loyalty Scheme with long service awards
- Enhanced employee referral program – earn up to £1500 for referring a friend
- Employee Assistance Programme available 24/7
- Access to Blue Light Card
- Mental health first aiders in every service
- Reimbursement of professional membership related to your role
Take the next step in your career and become part of the ECL team.
About The Company
At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England.We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.
We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.
ECL does not hold a visa sponsor licence therefore, applicants who do not have the right to work in the UK, and/or require visa sponsorship in order to continue working in the UK, cannot be considered for this role.
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Scheduling Coordinator employer: Essex Cares Ltd
Contact Detail:
Essex Cares Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheduling Coordinator
✨Tip Number 1
Familiarise yourself with the geographical area of Barking and Dagenham. Understanding the local routes and key locations will not only help you in scheduling but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Brush up on your IT skills, especially with scheduling software or resource planning tools. Being able to showcase your proficiency in these systems can set you apart from other candidates.
✨Tip Number 3
Prepare for potential scenario-based questions during the interview. Think about how you would handle urgent requests or changes to rotas, as this will highlight your problem-solving abilities and organisational skills.
✨Tip Number 4
Emphasise your customer service experience in your conversations. The role requires excellent communication skills, so be ready to discuss how you've effectively resolved queries in past roles.
We think you need these skills to ace Scheduling Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your exceptional organisational skills and experience in resource planning. Include specific examples of how you've managed schedules or dealt with urgent requests in previous roles.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Scheduling Coordinator role. Mention your understanding of the care environment and how your skills align with the needs of ECL, particularly in managing rotas and resolving queries efficiently.
Showcase Relevant Experience: If you have experience working with electronic systems or in a care environment, be sure to highlight this in your application. Discuss any relevant training or qualifications that demonstrate your capability in handling sensitive data and information governance.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the Scheduling Coordinator position.
How to prepare for a job interview at Essex Cares Ltd
✨Showcase Your Organisational Skills
As a Scheduling Coordinator, your organisational skills are crucial. Be prepared to discuss specific examples of how you've successfully managed schedules or resolved conflicts in the past. Highlight any tools or methods you use to stay organised.
✨Demonstrate Your Problem-Solving Abilities
This role requires quick thinking and effective problem-solving. Prepare to share instances where you've had to make rapid decisions under pressure, especially in a scheduling context. This will show your potential employer that you can handle the demands of the job.
✨Familiarise Yourself with the Area
Having a good geographical knowledge of Barking and Dagenham is essential. Before the interview, review maps and local landmarks to demonstrate your understanding of the area. This will help you answer questions about resource planning more effectively.
✨Prepare for Questions on Data Protection
Since the role involves dealing with sensitive data, be ready to discuss your understanding of Information Governance and Data Protection. Familiarise yourself with relevant regulations and be prepared to explain how you would ensure compliance in your role.
