At a Glance
- Tasks: Schedule and manage rotas for care staff, ensuring top-notch service delivery.
- Company: Join ECL, a leading community care provider making a real difference.
- Benefits: Enjoy up to 32 days annual leave, career development, and health support.
- Other info: Dynamic work environment with opportunities for growth and support.
- Why this job: Be part of a team that impacts lives while developing your skills.
- Qualifications: Strong organisational skills and experience in resource planning preferred.
The predicted salary is between 30000 - 40000 £ per year.
Community Care - Planning & Coordination
Contract: Permanent Full-Time, 37 hours per week
Shifts: Shift Combinations between 7am – 6pm
Do you pride yourself on having exceptional organisation skills? Are you able to work under pressure, resolving queries effectively and efficiently? Apply now to work in a team that makes a difference every day to their local community.
About You
ECL are looking for a Resource Planner to join our London Team on a permanent basis. Based in our Brentwood hub, you’ll be integral in scheduling and managing rotas for our care staff, ensuring that all customers receive the best service possible. This role would suit an individual who enjoys working in a fast-paced, reactive environment. You will constantly be reviewing, allocating and revising rotas based on the needs of the service, as well as dealing with urgent requests resulting in rota changes at short notice.
To succeed in this role, you need:
- A good understanding of resource planning, allocating and scheduling calls
- A comprehensive geographical knowledge of the North Essex area
- Experience of working with a variety of electronic systems
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection
- Experience of working in a care environment would be advantageous to your application
What we can offer you:
- Up to 32 days annual leave a year (inclusive of bank holidays)
- Fully paid induction and training with ongoing support
- Career development opportunities with access to paid for qualifications
- Annual salary reviews
- Annual performance-related bonus
- Company pension - Enhanced contributory NEST scheme - we contribute up to 6%
- Healthcare support scheme via Healthshield paid for by ECL
- Employee Loyalty Scheme with long service awards
- Employee referral program - earn £350 for referring a friend
- Access to Blue Light Card
- Mental health first aiders in every service
- Reimbursement of professional membership related to your role
Take the next step in your career and become part of the ECL team.
About Us
At ECL, we offer care and support to thousands of people to live safely and independently within their own homes and local communities in South East England. We provide high quality social care services in Essex, London Borough of Havering, London Borough of Barking & Dagenham and West Sussex aimed at wellbeing, prevention and increasing independence.
We are an equal opportunities employer and positively encourage applications from suitable candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are proud to be part of the Disability Confident scheme which helps to employ, support and promote disabled people in the workplace.
Please note that while ECL does hold a visa sponsor licence, we do not currently accept direct applications from candidates requiring visa sponsorship. Instead, we work with a designated third-party provider to support sponsorship arrangements. Therefore, applicants who do not already have the right to work in the UK and/or require visa sponsorship to continue working in the UK cannot be considered for this role through direct application.
Resource Planner - Brentwood employer: Essex Cares Limited
ECL is an exceptional employer that prioritises the well-being and development of its staff, offering up to 32 days of annual leave, comprehensive training, and career advancement opportunities. Located in Brentwood, our supportive work culture fosters teamwork and community impact, making every day rewarding as you help deliver high-quality care services. With benefits like a generous pension scheme, mental health support, and employee loyalty rewards, ECL is committed to creating a fulfilling workplace for all employees.
StudySmarter Expert Advice🤫
We think this is how you could land Resource Planner - Brentwood
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Essex Cares Limited.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Essex Cares Limited!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Essex Cares Limited, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Essex Cares Limited or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Resource Planner - Brentwood
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Essex Cares Limited:Before hitting send, make sure to tailor your application specifically to Essex Cares Limited! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Essex Cares Limited
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
