At a Glance
- Tasks: Lead strategic IT partnerships and enhance business relationships globally.
- Company: Join a dynamic multinational organisation with a focus on innovation.
- Benefits: Attractive salary, annual bonus, private medical insurance, and generous leave.
- Other info: Opportunity for career growth in a complex, global environment.
- Why this job: Shape the future of technology in a collaborative and impactful role.
- Qualifications: Senior experience in IT leadership and strong stakeholder management skills.
The predicted salary is between 80000 - 100000 € per year.
The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes.
Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.
Typical Accountabilities
- Strategic Business Partnership
- Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
- Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
- Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
- Build and sustain trusted relationships with senior business stakeholders globally.
- Represent IT in senior business forums, contributing to strategic planning and investment discussions.
- Own and continuously improve the overall health of IT-Business relationships.
- Enterprise Demand & Investment Shaping
- Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
- Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
- Challenge demand to ensure alignment with business strategy, architecture, and value.
- Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
- Value Realisation & Performance
- Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
- Define success measures and expected value with business stakeholders.
- Track and report on benefits realisation, intervening where outcomes are at risk.
- Identify opportunities for standardisation, simplification, and cost optimisation.
- IT Operating Model & Maturity
- Act as a change agent in evolving IT engagement, demand, and governance models.
- Champion best-practice Business Relationship Management across IT.
- Provide leadership, guidance, and mentoring to BRM roles and peers.
- Contribute to the ongoing development of IT strategy and operating model.
- Governance & Stakeholder Management
- Support effective decision-making through IT and business governance forums.
- Manage stakeholder expectations and resolve escalations constructively.
- Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.
Required Skills & Experience
- Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
- Proven ability to influence executive-level stakeholders.
- Experience shaping and governing enterprise-scale technology demand and investment.
- Strong commercial, financial, and strategic judgement.
- Excellent communication, influencing, and facilitation skills.
- Comfortable operating in complex, matrixed environments.
Desirable Skills & Experience
- Experience within manufacturing, regulated, or multi-site environments.
- Experience supporting M&A or large-scale transformation programmes.
- Knowledge of ITIL, demand management, or portfolio management practices.
What we offer
- Attractive Salary
- Discretionary Annual Bonus
- Private Family Medical Insurance
- Up to 5% matched pension contribution
- 4x annual salary life assurance
- 25 days annual leave plus
Global Head Of Business Relationship Management - Jarrow, Ne32 3dp in Lea employer: Essentra
As a leading employer in Jarrow, we pride ourselves on fostering a dynamic work culture that prioritises collaboration and innovation. Our commitment to employee growth is evident through tailored development programmes and mentorship opportunities, ensuring that our team members thrive in their careers. With competitive benefits including a discretionary annual bonus, private family medical insurance, and a generous pension scheme, we offer a rewarding environment for those looking to make a meaningful impact in the field of IT leadership.
StudySmarter Expert Advice🤫
We think this is how you could land Global Head Of Business Relationship Management - Jarrow, Ne32 3dp in Lea
✨Tip Number 1
Network like a pro! Reach out to connections in the industry, attend events, and engage on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and having your own questions ready. This shows you’re genuinely interested and helps you stand out!
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. We believe this small gesture can make a big difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you. Plus, applying directly can sometimes give you an edge over other candidates. Let’s get you that dream job!
We think you need these skills to ace Global Head Of Business Relationship Management - Jarrow, Ne32 3dp in Lea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Global Head of Business Relationship Management. Highlight your experience in IT leadership and business relationship management, and don’t forget to showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've influenced executive-level stakeholders and shaped technology demands in previous positions.
Showcase Your Communication Skills:Since this role requires excellent communication and influencing skills, make sure your application reflects that. Use clear, concise language and structure your documents well to demonstrate your ability to communicate effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Essentra
✨Know Your Business Inside Out
Before the interview, dive deep into the company's business model and recent developments. Understand how IT aligns with their strategic goals, especially in a global context. This will help you demonstrate your ability to act as a senior IT partner and show that you’re genuinely interested in their success.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams and built relationships in previous roles. Highlight your experience in influencing executive-level stakeholders and driving technology initiatives. This will illustrate your capability to lead and mentor within the Service Delivery team.
✨Be Ready to Discuss Value Realisation
Think about how you’ve tracked and reported on benefits realisation in past projects. Be prepared to discuss specific metrics and success measures you’ve defined with stakeholders. This shows you understand the importance of delivering measurable outcomes and can contribute to the company’s strategic planning.
✨Prepare for Complex Scenarios
Expect questions that assess your ability to navigate complex, matrixed environments. Prepare scenarios where you’ve successfully managed stakeholder expectations or resolved escalations. This will demonstrate your problem-solving skills and your comfort in challenging situations.
