At a Glance
- Tasks: Lead exciting projects that enhance customer experience and drive business growth.
- Company: Join Essentra, a dynamic company focused on innovation and customer value.
- Benefits: Enjoy competitive salary, annual bonus, private medical insurance, and generous leave.
- Other info: Work in a collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact by shaping customer propositions and strategies.
- Qualifications: Experience in project management and stakeholder engagement is essential.
The predicted salary is between 60000 - 80000 € per year.
The Commercial / Customer Proposition Project Manager will lead the end-to-end delivery of business and customer proposition initiatives that drive growth, improve customer experience, and strengthen Essentra's value proposition. This role sits at the intersection of commercial strategy, customer experience and execution, translating customer and business needs into clearly defined scopes, plans and deliverables, and ensuring initiatives are delivered at pace, with measurable outcomes.
The role requires strong stakeholder management across commercial, sales, marketing, operations, supply chain and technology teams, with a clear focus on value realisation and customer impact.
Typical Accountabilities- Lead the planning, coordination and delivery of commercial and customer proposition initiatives from discovery through to implementation and transition into BAU.
- Own project scope, objectives, milestones, dependencies, risks and benefits, ensuring alignment to strategic priorities.
- Drive clarity on what is being delivered, for which customer segments, and what success looks like in measurable terms.
- Work closely with commercial, sales and marketing teams to shape, refine and operationalise customer propositions, offers, pricing models and service approaches.
- Ensure customer insights, data and feedback are embedded into project design and decision‑making.
- Act as the single point of accountability for delivery, coordinating multi‑disciplinary teams across regions and functions.
- Build strong working relationships with senior stakeholders, sponsors and workstream leads, providing clear updates, risks and decision points.
- Facilitate workshops, working sessions and governance forums to drive alignment and resolve issues.
- Manage interdependencies with enabling workstreams (e.g. digital, data, people & change) to ensure joined‑up delivery.
- Apply Essentra PMO standards, ensuring consistent governance, planning and reporting across assigned workstreams.
- Track delivery progress and highlight operational risks early, recommending mitigations where required.
- Support transition to BAU, ensuring ownership, accountability and success measures are clear.
- Proven experience delivering commercial, business or customer‑focused change initiatives in a complex, multi‑stakeholder environment.
- Strong project management capability, with confidence managing ambiguity, dependencies and competing priorities.
- Excellent stakeholder management skills, with the ability to work credibly with senior commercial and sales leaders.
- Experience translating strategy and customer needs into executable plans and tangible outcomes.
- Strong facilitation, communication and problem‑solving skills.
- Demonstrable experience delivering commercial, business or customer proposition initiatives, rather than purely technical or IT projects.
- Proven track record in project management, including planning, governance, risk management and benefits tracking in a complex, matrix organisation.
- Experience working closely with commercial, sales, marketing or customer teams, translating strategy and customer needs into executable delivery plans.
- Strong stakeholder management capability, including experience working with senior leaders and sponsors.
- Experience operating in a global or multi‑region environment, managing competing priorities and dependencies.
- Strong written and verbal communication skills, with the ability to present clearly to different audiences.
- Experience working with customer propositions, pricing models, go‑to‑market initiatives or segment‑based strategies.
- Experience in a B2B, manufacturing, distribution or industrial environment.
- Familiarity with agile and hybrid delivery approaches.
- Exposure to global or multi‑region programmes.
- Exposure to customer experience (CX), customer journey mapping or customer insight‑led change.
- Experience working in manufacturing, distribution, B2B or industrial environments.
- Familiarity with agile or hybrid delivery approaches.
- Experience supporting change management and business adoption activities alongside delivery.
- Discretionary Annual Bonus.
- Private Family Medical Insurance.
- Up to 5% matched pension contribution.
- 4x annual salary life assurance.
- 25 days annual leave plus bank holidays.
- Extra paid day off for your birthday.
- Paid day off for volunteering.
- Employee discounts through MyDiscounts platform.
- Salary Sacrifice Car Scheme.
- Holiday Purchase Scheme.
- Cycle to work scheme.
- Employee Assistance Programme.
Commercial / Customer Proposition Senior Project Manager in Kidlington employer: Essentra
Essentra is an exceptional employer that prioritises employee growth and well-being, offering a range of benefits including a discretionary annual bonus, private family medical insurance, and a generous pension scheme. Our collaborative work culture fosters strong stakeholder relationships and encourages innovative thinking, making it an ideal environment for professionals looking to make a meaningful impact in commercial strategy and customer experience. With opportunities for personal development and a commitment to work-life balance, Essentra stands out as a rewarding place to advance your career.
StudySmarter Expert Advice🤫
We think this is how you could land Commercial / Customer Proposition Senior Project Manager in Kidlington
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their values, recent projects, and how you can contribute to their goals. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the job description. Highlight your project management skills and stakeholder management experience to show you're the perfect fit.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commercial / Customer Proposition Senior Project Manager in Kidlington
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in delivering commercial and customer-focused initiatives. We want to see how your skills align with the role, so don’t hold back on showcasing relevant projects you've managed!
Showcase Stakeholder Management Skills:Since this role involves a lot of interaction with senior leaders and various teams, it’s crucial to demonstrate your stakeholder management prowess. Share examples of how you’ve built strong relationships and navigated complex environments in your previous roles.
Be Clear and Concise:When writing your application, clarity is key! Use straightforward language and structure your thoughts logically. We appreciate a well-organised application that makes it easy for us to see your qualifications and fit for the role.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Essentra
✨Know Your Stuff
Before the interview, dive deep into Essentra's business model and customer propositions. Understand their recent initiatives and how they align with market trends. This will help you articulate how your experience can directly contribute to their goals.
✨Showcase Stakeholder Management Skills
Prepare examples that highlight your ability to manage diverse stakeholders. Think of specific instances where you successfully navigated complex relationships and delivered results. This is crucial for a role that requires strong collaboration across various teams.
✨Be Ready to Discuss Metrics
Since the role focuses on measurable outcomes, come prepared with data-driven examples from your past projects. Be ready to discuss how you tracked success and what metrics you used to evaluate the impact of your initiatives.
✨Practice Problem-Solving Scenarios
Expect to face situational questions that assess your problem-solving skills. Prepare by thinking through potential challenges in project management and how you would address them, especially in a multi-stakeholder environment like Essentra's.
