Global Head of Business Relationship Management in Jarrow

Global Head of Business Relationship Management in Jarrow

Jarrow Full-Time 80000 - 100000 € / year (est.) Home office (partial)
Essentra

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Enjoy competitive salary, bonuses, medical insurance, and generous leave.
  • Other info: Hybrid role with opportunities for professional growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior-level experience in IT leadership and strong stakeholder management skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT–Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multi-national organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multi-site environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Competitive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world’s most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be “The world’s leading responsible, hassle-free supplier of essential industrial components.”

Global Head of Business Relationship Management in Jarrow employer: Essentra

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With competitive salaries, generous benefits including private medical insurance and a matched pension scheme, and a commitment to work-life balance through hybrid working arrangements, employees are empowered to thrive in their roles. The company's global presence and focus on innovation provide unique opportunities for career advancement and meaningful contributions to the industry.

Essentra

Contact Detail:

Essentra Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Head of Business Relationship Management in Jarrow

Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who might know someone at Essentra Components. A friendly chat can open doors that a CV just can't.

Tip Number 2

Prepare for the interview by understanding the company’s vision and how you can contribute. Dive deep into their operations and think about how your experience aligns with their goals. Show them you’re not just another candidate!

Tip Number 3

Practice your pitch! Be ready to explain how your background in Business Relationship Management can help strengthen IT-business relationships at Essentra. Keep it concise but impactful.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.

We think you need these skills to ace Global Head of Business Relationship Management in Jarrow

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Communication Skills
Governance

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Business Relationship Management and IT leadership. We want to see how your skills align with our needs, so don’t hold back on showcasing relevant achievements!

Showcase Your Strategic Thinking:In your application, emphasise your ability to influence executive-level stakeholders and shape enterprise-scale technology demand. We’re looking for someone who can think strategically, so share examples of how you've done this in the past.

Communicate Clearly:Your written application should reflect excellent communication skills. Use clear and concise language to convey your ideas, and make sure to proofread for any typos or errors. We appreciate attention to detail!

Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Essentra

Understand the Business Landscape

Before your interview, dive deep into the company's business model and industry. Familiarise yourself with their strategic goals and how IT plays a role in achieving them. This will help you articulate how your experience aligns with their needs.

Showcase Your Stakeholder Management Skills

Prepare examples that demonstrate your ability to influence and manage executive-level stakeholders. Think of specific situations where you've successfully navigated complex relationships and delivered measurable outcomes, as this is crucial for the role.

Be Ready to Discuss Technology Demand

Brush up on your knowledge of enterprise-scale technology demand and investment governance. Be prepared to discuss how you've shaped technology initiatives in previous roles and how you can bring that expertise to the table.

Highlight Your Change Management Experience

Since the role involves acting as a change agent, come equipped with stories that illustrate your experience in evolving IT engagement and governance models. Show how you've championed best practices and led teams through transformation.