Global Head of Business Relationship Management - Jarrow, NE32 3DP in Houghton

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Houghton

Houghton Full-Time 80000 - 100000 € / year (est.) Home office (partial)
Essentra

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Attractive salary, bonuses, medical insurance, and generous leave policies.
  • Other info: Hybrid role with opportunities for professional growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior experience in IT leadership and strong stakeholder management skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT-Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multi-site environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Attractive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be 'The world's leading responsible, hassle-free supplier of essential industrial components.'

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Houghton employer: Essentra

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including private medical insurance and a matched pension scheme, and a commitment to work-life balance through hybrid working arrangements, employees are empowered to thrive in their roles. The company's global presence and focus on innovation provide unique opportunities for career advancement and meaningful contributions to the industry.

Essentra

Contact Detail:

Essentra Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Head of Business Relationship Management - Jarrow, NE32 3DP in Houghton

Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or industry events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream job.

Tip Number 2

Prepare for those interviews by researching the company and its culture. We want to show them that we’re not just a good fit for the role, but also for the team. Tailor your answers to reflect their values and goals.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows our enthusiasm for the role and keeps us fresh in their minds. Plus, it’s a great chance to reiterate why we’re the perfect fit.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets seen. Plus, we often have exclusive roles listed there that might not be found elsewhere.

We think you need these skills to ace Global Head of Business Relationship Management - Jarrow, NE32 3DP in Houghton

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Communication Skills
Governance

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Head of Business Relationship Management role. Highlight your experience in IT leadership and business relationship management, showing how you can strengthen the strategic relationship between IT and the global business.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to influence executive-level stakeholders and manage enterprise-scale technology demands. Use metrics where possible to illustrate your impact.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon unless it's relevant to the role. This will help us quickly understand your qualifications and fit for the position.

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Essentra

Know Your Business Inside Out

Before the interview, dive deep into the company's operations, especially how they align with IT. Understand their strategic goals and how the role of Global Head of Business Relationship Management fits into that picture. This will help you speak their language and demonstrate your commitment to being a proactive partner.

Showcase Your Stakeholder Management Skills

Prepare examples that highlight your experience in managing executive-level stakeholders. Discuss specific instances where you've influenced decision-making or resolved conflicts. This is crucial for a role that requires building trusted relationships across various business functions.

Demonstrate Your Strategic Thinking

Be ready to discuss how you've shaped technology demand and investment in previous roles. Share insights on how you’ve aligned IT initiatives with business strategies, and be prepared to suggest innovative ideas that could benefit the company’s future projects.

Prepare for Scenario-Based Questions

Expect questions that assess your problem-solving abilities in complex environments. Think of scenarios where you've had to navigate challenges in IT-Business relationships or manage competing priorities. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.