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For Companies At a Glance
- Tasks: Process customer orders and ensure top-notch communication with clients.
- Company: Leading supplier in plastics manufacturing with a focus on customer satisfaction.
- Benefits: Competitive salary, pension contribution, and professional training opportunities.
- Why this job: Join a dynamic team and enhance your customer service skills in a thriving industry.
- Qualifications: Strong computer skills and excellent telephone manner required.
- Other info: Full-time role with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
A leading supplier in plastics manufacturing is seeking a Customer Service Executive in Worthing. The role involves processing customer orders, liaising with the purchasing team, and ensuring excellent communication with clients.
Ideal candidates will have:
- Strong computer literacy
- An excellent telephone manner
- The ability to manage high volumes of enquiries
This full-time position offers competitive benefits including a pension contribution and professional training opportunities.
Dynamic B2B Customer Service Specialist in England employer: Essentra
Contact Detail:
Essentra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dynamic B2B Customer Service Specialist in England
✨Tip Number 1
Make sure to research the company before your interview. Knowing their products and values will help you connect with the interviewer and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your telephone skills! Since this role requires an excellent telephone manner, try role-playing common customer service scenarios with a friend to boost your confidence.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and gives you a chance to find out if the company is the right fit for you too!
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to submit your application and keep track of your progress. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Dynamic B2B Customer Service Specialist in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and any relevant skills. We want to see how you can bring your unique flair to the role, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Dynamic B2B Customer Service Specialist role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Showcase Your Computer Skills: Since strong computer literacy is key for this role, make sure to mention any relevant software or tools you’re familiar with. We appreciate candidates who can hit the ground running, so highlight your tech-savviness!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Essentra
✨Know the Company Inside Out
Before your interview, take some time to research the plastics manufacturing company. Understand their products, values, and recent news. This will not only impress your interviewers but also help you tailor your answers to show how you can contribute to their goals.
✨Showcase Your Communication Skills
As a Customer Service Executive, excellent communication is key. Practice articulating your thoughts clearly and confidently. You might even want to prepare examples of how you've successfully handled customer enquiries in the past, highlighting your telephone manner and problem-solving abilities.
✨Demonstrate Your Computer Literacy
Since strong computer skills are essential for this role, be ready to discuss your experience with relevant software or systems. If you have specific examples of how you've used technology to improve customer service or streamline processes, make sure to share those during the interview.
✨Prepare for High-Volume Scenarios
Given that the role involves managing high volumes of enquiries, think about how you would handle busy periods. Prepare to discuss strategies you've used in the past to stay organised and efficient under pressure, as this will show your potential employer that you're ready for the demands of the job.
