Global Head of Business Relationship Management - Jarrow, NE32 3DP in Elswick

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Elswick

Elswick Full-Time 80000 - 100000 € / year (est.) Home office (partial)
Essentra

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Attractive salary, bonuses, medical insurance, and generous leave policies.
  • Other info: Hybrid role with opportunities for professional growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior experience in IT leadership and strong stakeholder management skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT-Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multi-site environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Attractive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be 'The world's leading responsible, hassle-free supplier of essential industrial components.'

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Elswick employer: Essentra

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including private medical insurance and a matched pension scheme, and a commitment to work-life balance through hybrid working arrangements, employees are empowered to thrive in their roles. The company's global presence and focus on innovation provide unique opportunities for career advancement and meaningful contributions to the industry.

Essentra

Contact Detail:

Essentra Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Global Head of Business Relationship Management - Jarrow, NE32 3DP in Elswick

Tip Number 1

Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a role. Attend industry events or webinars, and don’t be shy about introducing yourself to key players. You never know who might have the inside scoop on job openings!

Tip Number 2

Prepare for those interviews! Research the company thoroughly and understand their business model, especially how IT plays a role in their success. Be ready to discuss how your experience aligns with their needs, and come armed with examples of how you've successfully managed relationships in the past.

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Mention something specific from your conversation to show you were engaged and are genuinely interested in the role.

Tip Number 4

Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows you’re proactive and really keen on joining our team!

We think you need these skills to ace Global Head of Business Relationship Management - Jarrow, NE32 3DP in Elswick

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Communication Skills
Governance

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Head of Business Relationship Management role. Highlight your experience in IT leadership and business relationship management, showing how you can strengthen the strategic relationship between IT and the global business.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to influence executive-level stakeholders and manage enterprise-scale technology demands. Use metrics where possible to illustrate your impact.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to convey your skills and experiences, making it easy for us to see why you’re a great fit for the role. Avoid jargon unless it's relevant to the position.

Apply Through Our Website:We encourage you to apply directly through our website. This ensures your application is received promptly and allows us to process it efficiently. Plus, it’s the best way to stay updated on your application status!

How to prepare for a job interview at Essentra

Understand the Business Landscape

Before your interview, take time to research Essentra Components and their position in the market. Familiarise yourself with their products and services, especially how they relate to IT and business strategy. This will help you articulate how your experience aligns with their goals.

Showcase Your Strategic Thinking

Prepare examples that demonstrate your ability to influence executive-level stakeholders and shape enterprise-scale technology demands. Be ready to discuss specific instances where you've successfully aligned IT initiatives with business strategies, showcasing your strategic judgement.

Emphasise Relationship Management Skills

Since this role focuses heavily on building trusted relationships, come equipped with stories that highlight your experience in managing stakeholder expectations and resolving conflicts. Illustrate how you've acted as a change agent in previous roles to enhance IT-business relationships.

Prepare for Complex Scenarios

Given the complexity of the role, think through potential challenges you might face in a matrixed environment. Prepare to discuss how you would approach governance and decision-making in such settings, ensuring you convey your comfort in navigating these complexities.