Global Head of Business Relationship Management - Jarrow, NE32 3DP in Concord

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Concord

Concord Full-Time 80000 - 100000 € / year (est.) Home office (partial)
Essentra

At a Glance

  • Tasks: Lead strategic IT partnerships and enhance business relationships globally.
  • Company: Join Essentra Components, a global leader in essential industrial components.
  • Benefits: Attractive salary, bonuses, medical insurance, and generous leave policies.
  • Other info: Hybrid role with opportunities for professional growth and development.
  • Why this job: Shape technology strategy and make a real impact in a dynamic environment.
  • Qualifications: Senior experience in IT leadership and strong stakeholder management skills.

The predicted salary is between 80000 - 100000 € per year.

The Global Head of Business Relationship Management is a senior IT leadership role accountable for governing and strengthening the strategic relationship between IT and the global business. The role acts as the primary technology partner for Divisions, Functions, and Regions, ensuring business strategy, priorities, and needs are clearly understood and translated into effective technology delivery and measurable outcomes. Working closely with IT Service Delivery, the PMO, and technical leadership, the role positions IT as a trusted, proactive partner to the business.

Typical Accountabilities:

  • Strategic Business Partnership
    • Act as the senior IT partner to Divisional and Functional leadership teams, working closely alongside the Director of Service Delivery.
    • Manage people within the Service Delivery team and operate as the owner of business relationships for IT, reporting into the Director of Service Delivery.
    • Work closely alongside the Global Head of PMO to ensure all projects and future strategic initiatives are considered, aligned, and visible within technology planning and delivery.
    • Build and sustain trusted relationships with senior business stakeholders globally.
    • Represent IT in senior business forums, contributing to strategic planning and investment discussions.
    • Own and continuously improve the overall health of IT-Business relationships.
  • Enterprise Demand & Investment Shaping
    • Collaborate with technical and delivery teams to ensure technology demands from business areas are effectively delivered, including BAU, projects, transformation initiatives, and M&A activity.
    • Shape and influence enterprise-level prioritisation and sequencing of technology initiatives.
    • Challenge demand to ensure alignment with business strategy, architecture, and value.
    • Partner with Finance and IT Leadership on investment cases, trade-offs, and benefits realisation.
  • Value Realisation & Performance
    • Work with the Technology Leadership Team to ensure agreed business outcomes and benefits are delivered.
    • Define success measures and expected value with business stakeholders.
    • Track and report on benefits realisation, intervening where outcomes are at risk.
    • Identify opportunities for standardisation, simplification, and cost optimisation.
  • IT Operating Model & Maturity
    • Act as a change agent in evolving IT engagement, demand, and governance models.
    • Champion best-practice Business Relationship Management across IT.
    • Provide leadership, guidance, and mentoring to BRM roles and peers.
    • Contribute to the ongoing development of IT strategy and operating model.
  • Governance & Stakeholder Management
    • Support effective decision-making through IT and business governance forums.
    • Manage stakeholder expectations and resolve escalations constructively.
    • Ensure clear communication of priorities, dependencies, risks, and trade-offs across IT.

Required Skills & Experience:

  • Senior-level experience in Business Relationship Management, IT Leadership, or Technology Strategy within a global or multinational organisation.
  • Proven ability to influence executive-level stakeholders.
  • Experience shaping and governing enterprise-scale technology demand and investment.
  • Strong commercial, financial, and strategic judgement.
  • Excellent communication, influencing, and facilitation skills.
  • Comfortable operating in complex, matrixed environments.

Desirable Skills & Experience:

  • Experience within manufacturing, regulated, or multi-site environments.
  • Experience supporting M&A or large-scale transformation programmes.
  • Knowledge of ITIL, demand management, or portfolio management practices.

What we offer:

  • Attractive Salary
  • Discretionary Annual Bonus
  • Private Family Medical Insurance
  • Up to 5% matched pension contribution
  • 4x annual salary life assurance
  • 25 days annual leave plus bank holidays
  • Extra paid day off for your birthday
  • Paid day off for volunteering
  • Employee discounts through MyDiscounts platform
  • Salary Sacrifice Car Scheme
  • Holiday Purchase Scheme
  • Eyecare Vouchers
  • Cycle to work scheme
  • Employee Assistance Programme

This is a hybrid role, with 3 days per week based in our Jarrow office.

Essentra Components are a global market leader in plastic injection moulded, vinyl dip moulded and metal components. We have a history of over 65 years, producing essential components across a huge range of industries and applications. Making it easier for our customers is our top priority. That's why we operate internationally in 29 countries across 4 continents. With every order, we offer a hassle-free experience through our 14 manufacturing facilities, 34 distribution centres and 40 sales and service locations. We have over 45,000 standard parts and one of the world's most extensive product offerings, all available for immediate dispatch and fast delivery. Our product range features caps and plugs, wire and cable management, flange protection, knobs, handles and grips, access hardware, PCB and electronics hardware. Our Vision is to be 'The world's leading responsible, hassle-free supplier of essential industrial components.'

Global Head of Business Relationship Management - Jarrow, NE32 3DP in Concord employer: Essentra

Essentra Components is an exceptional employer, offering a dynamic work culture that prioritises employee well-being and professional growth. With a competitive salary, generous benefits including private medical insurance and a matched pension scheme, and a commitment to work-life balance through hybrid working arrangements, employees are empowered to thrive in their roles. The company's global presence and focus on innovation provide unique opportunities for career advancement and meaningful contributions to the industry.

Essentra

Contact Detail:

Essentra Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land Global Head of Business Relationship Management - Jarrow, NE32 3DP in Concord

✨Tip Number 1

Network like a pro! Reach out to connections in the industry, attend relevant events, and don’t be shy about asking for introductions. The more people you know, the better your chances of landing that dream job.

✨Tip Number 2

Prepare for interviews by researching the company and its culture. Understand their business strategy and how IT plays a role in it. This will help you tailor your responses and show that you're genuinely interested in being a strategic partner.

✨Tip Number 3

Practice your pitch! Be ready to explain how your experience aligns with the role of Global Head of Business Relationship Management. Highlight your ability to influence stakeholders and deliver measurable outcomes.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Global Head of Business Relationship Management - Jarrow, NE32 3DP in Concord

Business Relationship Management
IT Leadership
Technology Strategy
Stakeholder Management
Influencing Skills
Communication Skills
Governance

Some tips for your application 🫑

Tailor Your Application:Make sure to customise your CV and cover letter for the Global Head of Business Relationship Management role. Highlight your experience in IT leadership and business relationship management, showing how you can strengthen the strategic relationship between IT and the global business.

Showcase Your Achievements:When detailing your past roles, focus on specific achievements that demonstrate your ability to influence executive-level stakeholders and manage enterprise-scale technology demands. Use metrics where possible to illustrate your impact.

Be Clear and Concise:Keep your application clear and to the point. Use straightforward language to communicate your skills and experiences, ensuring that it’s easy for us to see how you fit the role. Avoid jargon unless it's relevant to the position.

Apply Through Our Website:We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll have access to all the latest updates about the role and our company.

How to prepare for a job interview at Essentra

✨Know Your Business Inside Out

Before the interview, dive deep into the company's operations, especially how IT integrates with their business strategy. Understand their products, services, and market position. This will help you articulate how your experience aligns with their goals.

✨Showcase Your Stakeholder Management Skills

Prepare examples that demonstrate your ability to influence and manage executive-level stakeholders. Highlight specific instances where you've successfully navigated complex relationships and delivered measurable outcomes in previous roles.

✨Be Ready to Discuss IT Governance

Familiarise yourself with best practices in IT governance and how they apply to business relationship management. Be prepared to discuss how you would champion these practices within the organisation and improve IT-business relationships.

✨Demonstrate Strategic Thinking

Think about how you can contribute to shaping enterprise-level technology demand and investment. Prepare to discuss your approach to aligning technology initiatives with business strategy and how you would measure success in this role.