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- Tasks: Lead exciting projects that enhance customer experience and drive business growth.
- Company: Join Essentra, a dynamic company focused on innovation and customer value.
- Benefits: Enjoy competitive pay, flexible working options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on delivering measurable outcomes.
- Why this job: Make a real impact by shaping customer propositions and driving strategic initiatives.
- Qualifications: Experience in project management and strong stakeholder engagement skills.
The predicted salary is between 60000 - 80000 £ per year.
The Commercial / Customer Proposition Project Manager will lead the end-to-end delivery of business and customer proposition initiatives that drive growth, improve customer experience, and strengthen Essentra's value proposition. This role sits at the intersection of commercial strategy, customer experience and execution, translating customer and business needs into clearly defined scopes, plans and deliverables, and ensuring initiatives are delivered at pace, with measurable outcomes. The role requires strong stakeholder management across commercial, sales, marketing, operations, supply chain and technology teams, with a clear focus on value realisation and customer impact.
Typical Accountabilities
- Lead the planning, coordination and delivery of commercial and customer proposition initiatives from discovery through to implementation and transition into BAU.
- Own project scope, objectives, milestones, dependencies, risks and benefits, ensuring alignment to strategic priorities.
- Drive clarity on what is being delivered, for which customer segments, and what success looks like in measurable terms.
- Work closely with commercial, sales and marketing teams to shape, refine and operationalise customer propositions, offers, pricing models and service approaches.
- Ensure customer insights, data and feedback are embedded into project design and decision‑making.
- Act as the single point of accountability for delivery, coordinating multi‑disciplinary teams across regions and functions.
- Build strong working relationships with senior stakeholders, sponsors and workstream leads, providing clear updates, risks and decision points.
- Facilitate workshops, working sessions and governance forums to drive alignment and resolve issues.
- Manage interdependencies with enabling workstreams (e.g. digital, data, people).
Commercial/ Customer Proposition Senior Project Manager employer: Essentra
Contact Detail:
Essentra Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial/ Customer Proposition Senior Project Manager
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to project management. We recommend role-playing with a friend or using online resources to get comfortable with articulating your experience and skills.
✨Tip Number 3
Showcase your achievements! When you get the chance to speak with potential employers, highlight specific projects you've led that align with their needs. We want you to demonstrate how you’ve driven growth and improved customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Commercial/ Customer Proposition Senior Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial/Customer Proposition Senior Project Manager. Highlight your experience in managing projects that drive growth and improve customer experience, as these are key aspects of the job.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain how your skills align with the job description. Be specific about your experience with stakeholder management and delivering measurable outcomes, as these are crucial for this role.
Showcase Your Achievements: When detailing your past roles, focus on achievements rather than just responsibilities. Use metrics to demonstrate how you’ve successfully led initiatives that impacted customer satisfaction or business growth.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Essentra
✨Know Your Proposition
Before the interview, dive deep into Essentra's customer propositions and understand how they drive growth and improve customer experience. Be ready to discuss specific examples of how you’ve successfully managed similar initiatives in the past.
✨Stakeholder Management Mastery
Prepare to showcase your stakeholder management skills. Think of instances where you've effectively collaborated with cross-functional teams like sales, marketing, and operations. Highlight how you navigated challenges and built strong relationships to achieve project goals.
✨Metrics Matter
Since this role focuses on measurable outcomes, come equipped with data-driven examples from your previous projects. Be ready to explain how you defined success and what metrics you used to track progress and impact.
✨Facilitation Skills Shine
Expect to discuss your experience in facilitating workshops and governance forums. Prepare to share techniques you’ve used to drive alignment and resolve issues among diverse teams, ensuring everyone is on the same page.