Delivery Driver Assistant

Total Recruitment
are currently seeking a
drivers mate
to join our team. The ideal candidate will be responsible for assisting drivers to transport and deliver goods and materials to various locations. Shift pattern : Part-time (potential full-time with rota) 7am - finish (usually between 5pm - 7pm) Two 30 minute breaks (morning and afternoon) Site operates 7 days per week and you would therefore be required to work across some weekends £12.81 per hour - £19.40 over 45 hours per week. Average 25-50 hours per week IMMEDIATE START AVAILABLE Our Drivers Mates support our Customer Delivery and Installation Drivers and play a critical role in achieving our purpose of helping everyone enjoy amazing technology. Not only will you be safely delivering, installing and collecting of a range of electrical products into our customers homes, which include White Goods, Televisions and cookers you will be the face of Currys and help us become a market leader by providing unrivalled customer service. Role includes : Assisting our drivers on deliveries to customers Engaging with customers, keeping them informed and ensuring their delivery and our installation is carried out to the highest standard following best practice guidance To maintain regular contact with your site throughout the day to meet any changes to a customer delivery request, discussing and escalating unplanned issues, seeking guidance and adapting as necessary To ensure the handheld operating device (Savvy) is always used correctly by completing visits and obtaining customer signatures To liaise with Manufacturers at the point of delivery when necessary To handle all products safely and with care, supporting your colleagues to do the same Able to meet the physical requirements of the role To ensure you follow continuous professional development, maintaining your driving license and ensuring required training and knowledge is kept up to date Manage changing volumes of load held in the vehicle during the day. Regularly review, adjust, and secure the load to ensure safety whilst using equipment provided (i.e., straps and sack barrows) To work compliantly, following site specific requirements, company and health and safety policies, to keep our Customers and Colleagues safe To represent the external face of our client, acting as a brand ambassador by role modelling our values and demonstrating our customers first behaviours To carry out the delivery and collection of tote boxes and products from our retail stores. Required skills and experience: A passion for delivering excellent customer service Strong verbal communication, both on the phone and face-to-face in our customers home To work flexibly, alone or collaboratively with colleagues, to ensure we win together To utilise equipment and correctly handle products to ensure best practice for a safe delivery e.g., following manual handling and Health and Safety training Takes responsibility for own learning and help us become the home for the best talent Ability to use initiative to problem solve in a timely and calm manner to ensure both business and customer needs are satisfied If youre looking for a new opportunity with a company that values safety, service, and professionalism
this is your next move. We'll look forward to hearing from you!
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