We’re Hiring: Quality Advisor - Customer Care

Job Description Job Title: Protection Advisor \n Location: Marshall House, 2 Park Avenue, Sale, M33 6HE \n Salary: £30,000 - £35,000 depending on experience and if you have R05 qualification \n Job Type: Full time, Permanent. \n We are seeking a motivated and customer-focused Life Insurance Advisor to join our growing life insurance brokerage. \n The successful candidate will provide expert advice to individuals and families, helping them identify the most suitable life insurance solutions from a panel of leading insurers. \n The role involves building trusted client relationships, conducting comprehensive financial protection reviews, and delivering exceptional customer service throughout the client journey. \n \n Consult with prospective and existing clients to understand their financial protection needs and objectives. \n Recommend suitable life insurance products, including:\n \n Life Insurance \n Critical Illness Cover \n Income Protection \n \n Compare products from multiple insurers to provide impartial recommendations that represent the client's best interests. \n Explain policy features, benefits, exclusions, and costs in a clear and compliant manner. \n Generate new business through referrals, company-generated leads, networking, and existing client relationships. \n Maintain accurate client records and documentation in accordance with regulatory requirements. \n Liaise with insurers, underwriters, mortgage advisers, and other stakeholders to facilitate policy applications. \n Manage the sales process from initial enquiry through to policy placement and ongoing reviews. \n Achieve agreed sales and quality targets while maintaining excellent customer outcomes. \n Keep up to date with industry developments, product changes, and regulatory updates. \n \n At least 2 years of experience selling life insurance. \n Excellent communication and relationship-building skills. \n Ability to explain complex financial products in simple terms. \n Proficiency with CRM systems and Microsoft Office. \n \n Performance Measures; \n Policy conversion rate. \n Compliance and quality assurance scores. \n \n What We Offer: \n \n Competitive basic salary with uncapped commission. \n Company pension. \n Holiday entitlement. \n Ongoing professional development and training. \n Career progression opportunities. \n We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. \Insurance Sales, Insurance Sales Consultant, Life Insurance Sales Consultant, Life Insurance Advisor, Life Insurance Adviser, Protection Advisor, Protection Adviser, Protection Insurance Advisor, Protection Insurance Adviser, Life & Protection Advisor, Life & Protection Adviser, Financial Protection Advisor, Financial Protection Adviser, Insurance Advisor, Insurance Adviser, Insurance Broker, Life Insurance Broker, Protection Broker, Protection Consultant, Life Insurance Consultant, may also be considered for this role. \