Assessment and Recovery Officer needed in Wolverhampton
This is a temporary role and the rate is £29.00ph PAYE
The reference number is: 8074-1
The successful candidate will play a key role in ensuring that people receive the correct benefits and are charged the correct amounts at the right time, while supporting fair and effective recovery of outstanding debt.
They will specialise in assessing entitlement to housing benefit and council tax support, determining council tax and business rates liability, and selecting appropriate enforcement methods to secure sustainable repayment. The successful candidate will confidently negotiate payment arrangements, engage with customers in person, by phone and in writing, and attend court to explain processes and agree solutions.
They will maximise income, minimise loss, and uphold all relevant professional standards, policies and regulations, including GDPR, Health and Safety, Equal Opportunities and safeguarding responsibilities linked to Corporate Parenting. They will contribute to service development, participate in ongoing training and continuous professional development, and undertake additional duties appropriate to the role while maintaining a high‑quality, customer‑focused approach.
Essential Employment is an Equal Opportunities Employer.
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Assessment and Recovery Officer in Wolverhampton employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
