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- Tasks: Deliver top-notch customer service and assist with admin tasks in a dynamic team.
- Company: Leading employment service provider known for its supportive environment.
- Benefits: Gain valuable experience and develop essential skills in a full-time role.
- Why this job: Make a difference by helping customers and enhancing your career in customer service.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Temporary contract with potential for future opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading employment service provider seeks a Customer Service Assistant in Wisbech. The role involves providing excellent front-line customer service and supporting the Customer Services team with administrative tasks. Candidates should take ownership of enquiries and resolve them efficiently, ensuring high standards in all interactions. This is a full-time position under a temporary contract. Interested applicants should apply with their CV, referencing RQ1654183.
Frontline Customer Service & Administrative Support in Wisbech employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Frontline Customer Service & Administrative Support in Wisbech
✨Tip Number 1
When you’re preparing for an interview, make sure to brush up on your customer service skills. Think of examples where you've gone above and beyond for a customer, as this will show us you can take ownership of enquiries and resolve them efficiently.
✨Tip Number 2
Don’t underestimate the power of research! Familiarise yourself with the company and its values. This will help you tailor your responses during the interview and demonstrate that you’re genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Get a friend or family member to do a mock interview with you. This will help you feel more confident and articulate when discussing how you can support the Customer Services team with administrative tasks.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Frontline Customer Service & Administrative Support in Wisbech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant administrative skills. We want to see how you can take ownership of enquiries and resolve them efficiently, so don’t hold back on showcasing your achievements!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Customer Service Assistant role. We love seeing enthusiasm, so let your personality come through while keeping it professional.
Follow the Application Instructions: When applying, remember to reference RQ1654183 in your application. It’s a small detail, but it shows us you pay attention to instructions, which is super important in customer service!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to see more about what we do!
How to prepare for a job interview at Essential Employment
✨Know the Company Inside Out
Before your interview, do some research on the employment service provider. Understand their mission, values, and the services they offer. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about situations where you resolved issues efficiently or went above and beyond for a customer. This will demonstrate your ability to take ownership of enquiries.
✨Be Ready for Administrative Questions
Since the role involves administrative support, brush up on your organisational skills. Be prepared to discuss how you manage your time, prioritise tasks, and handle multiple responsibilities. Mention any relevant software or tools you’re familiar with.
✨Practice Active Listening
During the interview, make sure to listen carefully to the questions being asked. This shows respect and helps you provide more relevant answers. Don’t hesitate to ask for clarification if you don’t understand something – it’s better to be clear than to guess!
