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- Tasks: Provide top-notch customer service and support the team with admin tasks.
- Company: Join a dynamic team in Wisbech focused on customer satisfaction.
- Benefits: Earn £13.26ph PAYE with a chance to grow your skills.
- Why this job: Make a difference by helping customers and resolving their queries.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Full-time temporary role with opportunities for career development.
The predicted salary is between 27600 - 27600 £ per year.
Customer Service Assistant needed in Wisbech, £13.26ph PAYE – Reference: RQ1654183.
Provide a professional, welcoming, and efficient front-line reception and multi-channel customer service to the public and visitors, while supporting the wider Customer Services team with administrative tasks.
Take ownership of enquiries and aim to resolve them at the first point of contact by using online resources, collaborating with colleagues, and working with services and partner agencies.
Ensure every interaction is customer-focused, accurate, and delivered to a high standard.
This is a full-time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references, so please be prepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Customer Service Assistant in Wisbech employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Wisbech
✨Tip Number 1
First things first, make sure you know the company inside out. Research their values, mission, and recent news. This will help you tailor your approach and show that you're genuinely interested in being part of their team.
✨Tip Number 2
When you get that interview, don’t just prepare answers to common questions. Think about how you can demonstrate your customer service skills through real-life examples. We all love a good story, so share how you've gone above and beyond for customers in the past!
✨Tip Number 3
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and gives you another chance to highlight why you’re the perfect fit for the Customer Service Assistant position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about landing that Customer Service Assistant gig in Wisbech.
We think you need these skills to ace Customer Service Assistant in Wisbech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Service Assistant role. Highlight any relevant experience and skills that match the job description, like your ability to provide a welcoming service and resolve enquiries efficiently.
Showcase Your Communication Skills: Since this role involves front-line reception and multi-channel customer service, emphasise your communication skills in your application. Use clear and concise language to demonstrate how you can engage with customers effectively.
Highlight Problem-Solving Abilities: The job requires taking ownership of enquiries and resolving them at the first point of contact. Share examples in your application where you've successfully solved problems or helped customers, showing us you're proactive and resourceful.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s straightforward, and you’ll be able to submit your CV directly, ensuring it reaches the right people quickly!
How to prepare for a job interview at Essential Employment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Customer Service Assistant role. Familiarise yourself with the job description and think about how your skills and experiences align with the responsibilities, like providing efficient customer service and handling enquiries.
✨Practice Your Customer Interaction Skills
Since this role is all about customer service, practice common scenarios you might face. Think about how you would handle difficult customers or resolve issues at the first point of contact. Role-playing with a friend can help you feel more confident.
✨Showcase Your Team Spirit
Collaboration is key in this position. Be ready to discuss examples of how you've worked well in a team before. Highlight any experiences where you’ve supported colleagues or collaborated with other departments to achieve a common goal.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, or what success looks like in this role. This shows your genuine interest and helps you determine if it’s the right fit for you.
