Benefits Assessor
Are you an experienced Benefits Assessor looking for your next opportunity? We're seeking a skilled professional to process Housing Benefit (HB) and Council Tax Benefit/Reduction (CTB/CTR) claims accurately and efficiently, while delivering excellent customer service.
You’ll assess a wide range of benefit applications, manage overpayments, maintain accurate records, provide advice to customers, and support colleagues through mentoring and quality assurance activities.
Experience assessing HB and CTR claims essential
Strong knowledge of benefits legislation and verification processes
Experience with Academy software desirable
Excellent attention to detail and customer service skills
If you’re passionate about helping customers access the support they’re entitled to and thrive in a fast-paced benefits environment, we’d love to hear from you.
This is a full time role on a temporary basis.
Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please beprepared.
Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
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Housing Benefit Assessor - REMOTE WORKING in Willenhall employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
