Essential Employment is recruiting a One Stop Shop Customer Care Officer in Castleford for a temporary assignment paying £13.26 per hour. The successful candidate will handle customer enquiries for council services from a range of customers, including vulnerable individuals, and resolve complex queries at the first point of contact.
You will gather information, verify supporting evidence and update computer records, and provide advice on legislation driven services such as Council Tax, Housing
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Temp Council Services Advisor – First-Point Support employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
