Subject Matter Expert needed in Exeter Paying £19.78 per hr ref 377691
Full time hours on a temporarybasis
- Key Responsibilities
- Provide day-to-day support for business systems, including troubleshooting system issues, resolving faults, and responding to user queries.
- Act as the subject matter expert for Niche, Pronto, and related operational systems.
- Gather, analyse, and document business requirements for system enhancements and improvements.
- Design, develop, configure, and implement system solutions in collaboration with ICT teams and third-party suppliers.
- Lead and participate in user acceptance testing (UAT), regression testing, upgrade testing, and functionality testing.
- Facilitate user groups and stakeholder workshops to capture requirements and prioritise future developments.
- Provide specialist guidance and advice to operational and senior stakeholders.
- Produce detailed reports, recommendations, and business cases to support decision-making.
- Support wider business change and transformation projects across the organisation.
- Build effective working relationships with internal teams, suppliers, and operational departments.
Essential Employment is an Equal Opportunities Employer.
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Subject Matter Expert employer: Essential Employment
As a leading organisation in homelessness prevention, we pride ourselves on fostering a supportive and collaborative work culture that empowers our employees to make a meaningful impact in the community. Our team enjoys comprehensive training opportunities, competitive benefits, and the chance to work closely with various agencies and community groups, enhancing their professional growth while contributing to vital social change. Located in a vibrant area, our office provides a dynamic environment where innovation and compassion drive our mission to prevent homelessness.
