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- Tasks: Handle incoming calls for housing repairs and support adult social care.
- Company: Join a supportive team at Essential Employment in Southampton.
- Benefits: Earn £13.26ph PAYE with hybrid work options after training.
- Why this job: Make a difference in your community while gaining valuable experience.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Temporary contract with potential for career growth and development.
The predicted salary is between 27600 - 27600 £ per year.
Site based role however opportunity to work hybrid once fully trained. To join the housing repairs and adult social care team. This is a very busy role mainly telephony taking incoming calls for housing repairs. This is a Full time role on a temporary contract basis.
If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to katie@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. Due to high volumes of CVs received we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage.
Service Support Officer (Hybrid) in Southampton employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Support Officer (Hybrid) in Southampton
✨Tip Number 1
Make sure you know the ins and outs of the role you're applying for. Research the housing repairs and adult social care sector so you can chat confidently about it during your interview.
✨Tip Number 2
Practice your phone skills! Since this role is mainly telephony, get comfortable with answering calls and handling queries. Maybe even do some mock calls with a friend to sharpen your skills.
✨Tip Number 3
Network like a pro! Connect with people in the industry on LinkedIn or follow relevant pages. You never know when a conversation might lead to an opportunity!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about landing that Service Support Officer gig!
We think you need these skills to ace Service Support Officer (Hybrid) in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Support Officer role. Highlight any relevant experience in telephony or housing repairs, and don’t forget to showcase your communication skills!
Keep It Clear and Concise: We love a well-structured CV! Keep it clear and concise, focusing on the most important information. Use bullet points for easy reading and make sure there are no typos – they can be a real turn-off.
Show Your Enthusiasm: Let your passion shine through! In your cover letter, express why you’re excited about the opportunity to join the housing repairs and adult social care team. We want to see your personality!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just upload your CV and you’re good to go!
How to prepare for a job interview at Essential Employment
✨Know the Role Inside Out
Before your interview, make sure you understand what a Service Support Officer does, especially in the context of housing repairs and adult social care. Familiarise yourself with common issues that might arise in these areas, as well as the types of calls you might be handling.
✨Practice Your Communication Skills
Since this role involves a lot of telephony work, practice clear and concise communication. You could even role-play with a friend or family member to simulate taking calls. This will help you feel more confident and articulate during the actual interview.
✨Show Your Problem-Solving Skills
Be prepared to discuss how you would handle specific scenarios related to housing repairs. Think of examples from your past experiences where you successfully resolved issues or provided excellent customer service. This will demonstrate your ability to think on your feet.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training processes, or what a typical day looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
