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- Tasks: Manage incoming calls for housing repairs and support the adult social care team.
- Company: Reputable employment agency with a focus on community support.
- Benefits: Competitive pay of £13.26 per hour and flexible hybrid working.
- Why this job: Join a dynamic team and make a difference in people's lives through housing support.
- Qualifications: Strong communication skills and ability to thrive in a busy environment.
- Other info: Temporary position with potential for future opportunities.
The predicted salary is between 27600 - 36000 £ per year.
A reputable employment agency is seeking a Service Support Officer for a hybrid position in Southampton. This full-time role involves managing incoming calls for housing repairs within the housing repairs and adult social care team. Candidates need to handle a busy telephony environment efficiently.
Interested applicants should apply with their CV through the agency's website or email. This temporary position offers a pay rate of £13.26 per hour.
Hybrid Housing Repairs Support Specialist in Southampton employer: Essential Employment
Contact Detail:
Essential Employment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Housing Repairs Support Specialist in Southampton
✨Tip Number 1
Make sure you know the ins and outs of the housing repairs process. Brush up on common issues and solutions so you can chat confidently during your interview. We want to see you shine!
✨Tip Number 2
Practice your phone skills! Since this role is all about handling calls, try role-playing with a friend or family member. Get comfortable with answering questions and managing tricky situations.
✨Tip Number 3
Don’t forget to showcase your multitasking abilities. In a busy telephony environment, being able to juggle calls while keeping track of repairs is key. We suggest sharing examples from past experiences where you’ve done just that!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that hybrid housing repairs support specialist role!
We think you need these skills to ace Hybrid Housing Repairs Support Specialist in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in housing repairs or customer service. We want to see how your skills match the role, so don’t be shy about showcasing your achievements!
Showcase Your Communication Skills: Since this role involves managing calls, it’s crucial to demonstrate your communication prowess. Use clear and concise language in your application to reflect how you’d handle those busy telephony environments.
Be Professional Yet Approachable: While we want you to be professional, don’t forget to let your personality shine through! A friendly tone can make a big difference in how your application is received.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s quick and easy, and ensures your application gets to the right place without any hassle!
How to prepare for a job interview at Essential Employment
✨Know Your Stuff
Familiarise yourself with the housing repairs process and the specific challenges faced in a busy telephony environment. Research common issues that arise in housing repairs and be ready to discuss how you would handle them.
✨Practice Your Communication Skills
Since this role involves managing incoming calls, practice clear and concise communication. Role-play with a friend or family member to simulate the interview scenario, focusing on how you would respond to various customer queries.
✨Show Your Problem-Solving Skills
Prepare examples from your past experiences where you've successfully resolved issues under pressure. Highlight your ability to think on your feet and provide solutions quickly, as this is crucial in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the team dynamics and the tools they use for managing repairs. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
